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Browser still reflecting IE6 !

Discussion in 'Internet Explorer' started by betty, May 24, 2010.

  1. betty

    betty Flightless Bird

    I am using Window XP Home Edition Sp3 with Internet Explorer
    Version: 7.0.5730.13.
    I upgraded from IE6 a little while ago.

    When I go to some web pages they won't let me in saying I have
    IE6 and must upgrade.
    At the moment I don't want to upgrade to IE8 and am still using
    IE7. Will I have to upgrade to IE8?


    Thanks in advance.
     
  2. Dan

    Dan Flightless Bird

    "betty" <address@unknown.net> wrote in message
    news:-OSSFiEx#KHA.5476@TK2MSFTNGP06.phx.gbl...
    > I am using Window XP Home Edition Sp3 with Internet Explorer
    > Version: 7.0.5730.13.
    > I upgraded from IE6 a little while ago.
    >
    > When I go to some web pages they won't let me in saying I have
    > IE6 and must upgrade.
    > At the moment I don't want to upgrade to IE8 and am still using
    > IE7. Will I have to upgrade to IE8?
    >
    >
    > Thanks in advance.
    >


    Go to http://whatsmyuseragent.com/ and paste the results in the blue box
    where it says "Your user agent:". It sounds as though something on your PC
    has changed your user agent string so it's corrupt, or to fool sites into
    thinking it's IE6.

    --
    Dan
     
  3. betty

    betty Flightless Bird

    Thanks for reply Dan,

    Here's my result - what do I do now?


    Your User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
    5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
    3.5.30729; AskTB5.6)



    "Dan" <news@worldofspack.com> wrote in message
    news:97762B32-8746-4486-AB91-B8398589190C@microsoft.com...

    "betty" <address@unknown.net> wrote in message
    news:-OSSFiEx#KHA.5476@TK2MSFTNGP06.phx.gbl...
    > I am using Window XP Home Edition Sp3 with Internet Explorer
    > Version: 7.0.5730.13.
    > I upgraded from IE6 a little while ago.
    >
    > When I go to some web pages they won't let me in saying I have
    > IE6 and must upgrade.
    > At the moment I don't want to upgrade to IE8 and am still using
    > IE7. Will I have to upgrade to IE8?
    >
    >
    > Thanks in advance.
    >


    Go to http://whatsmyuseragent.com/ and paste the results in the
    blue box
    where it says "Your user agent:". It sounds as though something
    on your PC
    has changed your user agent string so it's corrupt, or to fool
    sites into
    thinking it's IE6.

    --
    Dan
     
  4. Rob

    Rob Flightless Bird

    betty <address@unknown.net> wrote:
    > Thanks for reply Dan,
    >
    > Here's my result - what do I do now?
    >
    >
    > Your User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
    > 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
    > 3.5.30729; AskTB5.6)


    That is wrong.
    I would try to uninstall that "Ask Toolbar 5.6".
    Then check again.
     
  5. Dan

    Dan Flightless Bird

    That says you have IE6 - notice the MSIE 6.0 in the string inside the
    parentheses.

    Did you install the Ask Toolbar before IE7? It's possible that the Ask
    Toolbar has overridden your user agent string and so it wouldn't be reset
    when you upgraded to IE7. Or maybe the MS User Agent String Utility was used
    to switch to IE6 identification for a particular site but was not switched
    back.

    Go to http://www.fiddlertool.com/ua.aspx and click on the "Undo User-Agent
    registry overrides" link at the bottom of the list of links. This should
    clear the registry settings that are overriding the default user agent
    handling in IE.

    Dan


    "betty" <address@unknown.net> wrote in message
    news:-OcFp8gy#KHA.3972@TK2MSFTNGP02.phx.gbl...
    > Thanks for reply Dan,
    >
    > Here's my result - what do I do now?
    >
    >
    > Your User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
    > 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
    > 3.5.30729; AskTB5.6)
    >
    >
    >
    > "Dan" <news@worldofspack.com> wrote in message
    > news:97762B32-8746-4486-AB91-B8398589190C@microsoft.com...
    >
    > "betty" <address@unknown.net> wrote in message
    > news:-OSSFiEx#KHA.5476@TK2MSFTNGP06.phx.gbl...
    >> I am using Window XP Home Edition Sp3 with Internet Explorer
    >> Version: 7.0.5730.13.
    >> I upgraded from IE6 a little while ago.
    >>
    >> When I go to some web pages they won't let me in saying I have
    >> IE6 and must upgrade.
    >> At the moment I don't want to upgrade to IE8 and am still using
    >> IE7. Will I have to upgrade to IE8?
    >>
    >>
    >> Thanks in advance.
    >>

    >
    > Go to http://whatsmyuseragent.com/ and paste the results in the
    > blue box
    > where it says "Your user agent:". It sounds as though something
    > on your PC
    > has changed your user agent string so it's corrupt, or to fool
    > sites into
    > thinking it's IE6.
    >
    > --
    > Dan
    >
    >
     
  6. betty

    betty Flightless Bird

    Thanks Dan, I did that but AskTB5.6 is still there. I don't ever
    recall installing the Ask Toolbar and the only place I can find
    anything after searching is AskSearch.js in a folder- Mozilla
    Firefox in the Components folder. I did install Firefox a few
    months ago and uninstalled with Revo because I didn't like it.
    So I have no idea whatsoever where it came from.

    I have a different result now and see what happ[ens in the
    future.

    Thanks for help
    Kathy




    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SV1; .NET CLR
    2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)
    "Dan" <news@worldofspack.com> wrote in message
    news:uVGvxyy%23KHA.5848@TK2MSFTNGP06.phx.gbl...
    That says you have IE6 - notice the MSIE 6.0 in the string inside
    the
    parentheses.

    Did you install the Ask Toolbar before IE7? It's possible that
    the Ask
    Toolbar has overridden your user agent string and so it wouldn't
    be reset
    when you upgraded to IE7. Or maybe the MS User Agent String
    Utility was used
    to switch to IE6 identification for a particular site but was not
    switched
    back.

    Go to http://www.fiddlertool.com/ua.aspx and click on the "Undo
    User-Agent
    registry overrides" link at the bottom of the list of links. This
    should
    clear the registry settings that are overriding the default user
    agent
    handling in IE.

    Dan


    "betty" <address@unknown.net> wrote in message
    news:-OcFp8gy#KHA.3972@TK2MSFTNGP02.phx.gbl...
    > Thanks for reply Dan,
    >
    > Here's my result - what do I do now?
    >
    >
    > Your User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
    > 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
    > 3.5.30729; AskTB5.6)
    >
    >
    >
    > "Dan" <news@worldofspack.com> wrote in message
    > news:97762B32-8746-4486-AB91-B8398589190C@microsoft.com...
    >
    > "betty" <address@unknown.net> wrote in message
    > news:-OSSFiEx#KHA.5476@TK2MSFTNGP06.phx.gbl...
    >> I am using Window XP Home Edition Sp3 with Internet Explorer
    >> Version: 7.0.5730.13.
    >> I upgraded from IE6 a little while ago.
    >>
    >> When I go to some web pages they won't let me in saying I have
    >> IE6 and must upgrade.
    >> At the moment I don't want to upgrade to IE8 and am still
    >> using
    >> IE7. Will I have to upgrade to IE8?
    >>
    >>
    >> Thanks in advance.
    >>

    >
    > Go to http://whatsmyuseragent.com/ and paste the results in the
    > blue box
    > where it says "Your user agent:". It sounds as though something
    > on your PC
    > has changed your user agent string so it's corrupt, or to fool
    > sites into
    > thinking it's IE6.
    >
    > --
    > Dan
    >
    >
     
  7. Dan

    Dan Flightless Bird

    Ask Toolbar is often installed by other software, you may not have realised
    you did so. Try the following instructions to remove it:

    http://about.ask.com/apn/toolbar/docs/default/faq/en/ie/index.html#na4


    The file in the Firefox folder is the Firefox version of the Ask search
    add-on, it has nothing to do with IE.

    Now you've run that reset, what does http://www.whatismyuseragent.com
    showing?


    Dan


    "betty" <address@unknown.net> wrote in message
    news:##xPGIz#KHA.3840@TK2MSFTNGP02.phx.gbl...
    > Thanks Dan, I did that but AskTB5.6 is still there. I don't ever
    > recall installing the Ask Toolbar and the only place I can find
    > anything after searching is AskSearch.js in a folder- Mozilla
    > Firefox in the Components folder. I did install Firefox a few
    > months ago and uninstalled with Revo because I didn't like it.
    > So I have no idea whatsoever where it came from.
    >
    > I have a different result now and see what happ[ens in the
    > future.
    >
    > Thanks for help
    > Kathy
    >
    >
    >
    >
    > Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SV1; .NET CLR
    > 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)
    > "Dan" <news@worldofspack.com> wrote in message
    > news:uVGvxyy%23KHA.5848@TK2MSFTNGP06.phx.gbl...
    > That says you have IE6 - notice the MSIE 6.0 in the string inside
    > the
    > parentheses.
    >
    > Did you install the Ask Toolbar before IE7? It's possible that
    > the Ask
    > Toolbar has overridden your user agent string and so it wouldn't
    > be reset
    > when you upgraded to IE7. Or maybe the MS User Agent String
    > Utility was used
    > to switch to IE6 identification for a particular site but was not
    > switched
    > back.
    >
    > Go to http://www.fiddlertool.com/ua.aspx and click on the "Undo
    > User-Agent
    > registry overrides" link at the bottom of the list of links. This
    > should
    > clear the registry settings that are overriding the default user
    > agent
    > handling in IE.
    >
    > Dan
    >
    >
    > "betty" <address@unknown.net> wrote in message
    > news:-OcFp8gy#KHA.3972@TK2MSFTNGP02.phx.gbl...
    >> Thanks for reply Dan,
    >>
    >> Here's my result - what do I do now?
    >>
    >>
    >> Your User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
    >> 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
    >> 3.5.30729; AskTB5.6)
    >>
    >>
    >>
    >> "Dan" <news@worldofspack.com> wrote in message
    >> news:97762B32-8746-4486-AB91-B8398589190C@microsoft.com...
    >>
    >> "betty" <address@unknown.net> wrote in message
    >> news:-OSSFiEx#KHA.5476@TK2MSFTNGP06.phx.gbl...
    >>> I am using Window XP Home Edition Sp3 with Internet Explorer
    >>> Version: 7.0.5730.13.
    >>> I upgraded from IE6 a little while ago.
    >>>
    >>> When I go to some web pages they won't let me in saying I have
    >>> IE6 and must upgrade.
    >>> At the moment I don't want to upgrade to IE8 and am still
    >>> using
    >>> IE7. Will I have to upgrade to IE8?
    >>>
    >>>
    >>> Thanks in advance.
    >>>

    >>
    >> Go to http://whatsmyuseragent.com/ and paste the results in the
    >> blue box
    >> where it says "Your user agent:". It sounds as though something
    >> on your PC
    >> has changed your user agent string so it's corrupt, or to fool
    >> sites into
    >> thinking it's IE6.
    >>
    >> --
    >> Dan
    >>
    >>

    >
    >
    >
    >
    >
     
  8. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    There is a very good chance that you are seeing the effects of a hijackware
    infection!

    NB: If you had no anti-virus application installed or the subscription had
    expired *when the machine first got infected* and/or your subscription has
    since expired and/or the machine's not been kept fully-patched at Windows
    Update, don't waste your time with any of the below: Format & reinstall
    Windows. A Repair Install will NOT help!

    Microsoft PCSafety provides home users (only) with no-charge support in
    dealing with malware infections such as viruses, spyware (including unwanted
    software), and adware.
    https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

    Also available via the Consumer Security Support home page:
    https://consumersecuritysupport.microsoft.com/

    Otherwise...

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    NB: Run the FULL scan, not the QUICK scan! You may need to download the
    MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    machine and rename it to SCAN.EXE before running it.

    2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
    in Safe Mode with Networking, if need be:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    2b. Vista or Win7=> Run this scan instead:
    http://onecare.live.com/site/en-us/center/whatsnew.htm

    3. Now run a thorough check for hijackware, including posting requested logs
    in an appropriate forum, not here. DO NOT SKIP THIS STEP!!

    Checking for/Help with Hijackware:
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Chances are you will need to seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://www.spywarewarrior.com/viewforum.php?f=5,
    http://www.dslreports.com/forum/cleanup,
    http://www.bluetack.co.uk/forums/index.php,
    http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    betty wrote:
    > Thanks Dan, I did that but AskTB5.6 is still there. I don't ever
    > recall installing the Ask Toolbar and the only place I can find
    > anything after searching is AskSearch.js in a folder- Mozilla
    > Firefox in the Components folder. I did install Firefox a few
    > months ago and uninstalled with Revo because I didn't like it.
    > So I have no idea whatsoever where it came from.
    >
    > I have a different result now and see what happ[ens in the
    > future.
    >
    > Thanks for help
    > Kathy
    >
    >
    >
    >
    > Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SV1; .NET CLR
    > 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)
    >
    > "Dan" <news@worldofspack.com> wrote in message
    > news:uVGvxyy%23KHA.5848@TK2MSFTNGP06.phx.gbl...
    > That says you have IE6 - notice the MSIE 6.0 in the string inside
    > the
    > parentheses.
    >
    > Did you install the Ask Toolbar before IE7? It's possible that
    > the Ask
    > Toolbar has overridden your user agent string and so it wouldn't
    > be reset
    > when you upgraded to IE7. Or maybe the MS User Agent String
    > Utility was used
    > to switch to IE6 identification for a particular site but was not
    > switched
    > back.
    >
    > Go to http://www.fiddlertool.com/ua.aspx and click on the "Undo
    > User-Agent
    > registry overrides" link at the bottom of the list of links. This
    > should
    > clear the registry settings that are overriding the default user
    > agent
    > handling in IE.
    >
    > Dan
    >
    >
    > "betty" <address@unknown.net> wrote in message
    > news:-OcFp8gy#KHA.3972@TK2MSFTNGP02.phx.gbl...
    >> Thanks for reply Dan,
    >>
    >> Here's my result - what do I do now?
    >>
    >>
    >> Your User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
    >> 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR
    >> 3.5.30729; AskTB5.6)
    >>
    >>
    >>
    >> "Dan" <news@worldofspack.com> wrote in message
    >> news:97762B32-8746-4486-AB91-B8398589190C@microsoft.com...
    >>
    >> "betty" <address@unknown.net> wrote in message
    >> news:-OSSFiEx#KHA.5476@TK2MSFTNGP06.phx.gbl...
    >>> I am using Window XP Home Edition Sp3 with Internet Explorer
    >>> Version: 7.0.5730.13.
    >>> I upgraded from IE6 a little while ago.
    >>>
    >>> When I go to some web pages they won't let me in saying I have
    >>> IE6 and must upgrade.
    >>> At the moment I don't want to upgrade to IE8 and am still
    >>> using
    >>> IE7. Will I have to upgrade to IE8?
    >>>
    >>>
    >>> Thanks in advance.
    >>>

    >>
    >> Go to http://whatsmyuseragent.com/ and paste the results in the
    >> blue box
    >> where it says "Your user agent:". It sounds as though something
    >> on your PC
    >> has changed your user agent string so it's corrupt, or to fool
    >> sites into
    >> thinking it's IE6.
    >>
    >> --
    >> Dan
     

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