Brainstorming question

[Kim K]

I have an XP box that is set up in an office as an incoming fax, it does not
have Norton installed and it is not a server, XP Pro only. The incoming fax
folder is shared. We also have a server 08 and each user has a login script
that launches the shared fax folder.

The users complain that occasionally the shared Fax folder stops responding
when they access it from their desk - this is corrected by disconnecting and
rebooting their machine.

Any ideas on how to fix this non responsive issue or can I run a task that
will copy and move the faxes as they come in to the server?

I have a backup program that I can set to move the files every hour or so
durig the day, but the owners want to see the fax immediately when it arrives
so that idea is out.

 

[SC Tom]

"Kim K" <KimK@discussions.microsoft.com> wrote in message
news:94CF678A-C6AA-4032-914A-FAEE1117870F@microsoft.com...
> I have an XP box that is set up in an office as an incoming fax, it does
> not
> have Norton installed and it is not a server, XP Pro only. The incoming
> fax
> folder is shared. We also have a server 08 and each user has a login
> script
> that launches the shared fax folder.
>
> The users complain that occasionally the shared Fax folder stops
> responding
> when they access it from their desk - this is corrected by disconnecting
> and
> rebooting their machine.
>
> Any ideas on how to fix this non responsive issue or can I run a task that
> will copy and move the faxes as they come in to the server?
>
> I have a backup program that I can set to move the files every hour or so
> durig the day, but the owners want to see the fax immediately when it
> arrives
> so that idea is out.

If they do a NET USE -d command to disconnect, then NET USE to reconnect,
does it work then?
--
SC Tom
-There's no such thing as TMI when asking for tech support.