On Jan 7, 11:26 pm, smokey <smo...@discussions.microsoft.com> wrote:
> Using Windows XP Pro SP3 with MS Office
> When trying to start computer it goes to the screen to select safe mode;
> start from last working etc; or to start normally.
> Have tried all these and it still won't start properly. It gets the Windows
> page up as if loading and then drops out (no signal to monitor) and returns
> to this start screen again. When it does this there is a blue screen that is
> there for a very short time with writing. It is too fast to even get a
> chance to read it.
> I have a ASUS P4S800-MX motherboard.
> Is this a hardware problem. I have a video card and don't think this is a
> problem as I have removed it and connected to the motherboard and have the
> same problem as before.
>
> Any ideas?
> --
> smokey
Sounds like you are seeing the Blue Screen of Death (BSOD).
What do you think happened since the last time it booted? Power
interruption, hardware change, software update, new software install,
etc.
Do you know your XP version and Service Pack and what is it?
If you can only boot in some kind of Safe Mode, choose the option:
Disable automatic restart on system failure so you can see the BSOD.
Here are some BSOD blue screen of death examples showing information
you need to provide:
http://www.codinghorror.com/blog/images/Windows_XP_BSOD.png
http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg
Send the information pointed to with the red arrows (3-4 lines
total). Skip the boring text unless it looks important to you. We
know what a BSOD looks like, we need to know the other information
that is specific to your BSOD.
In the meantime, you need to get booted on something.
Either come up with a genuine bootable XP installation CD (not a
system recovery CD that may have come with your system), or make
yourself a bootable XP Recovery Console CD (no XP media required).
If you don't have a genuine bootable XP installation CD, make a
bootable Recovery Console CD using a working system:
You can make a bootable Recovery Console CD by downloading an ISO file
and burning it to a CD.
The bootable ISO image file you need to download is called:
xp_rec_con.iso
Download the ISO file from here:
http://www.mediafire.com/?ueyyzfymmig
Use this free and easy program to create your bootable CD:
http://www.imgburn.com/
It would be a good idea to test your bootable CD on a computer that is
working.
You may need to adjust the computer BIOS settings to use the CD ROM
drive as the first boot device instead of the hard disk. These
adjustments are made before Windows tries to load. If you miss it,
you will have to reboot the system again.
When you boot on the CD, follow the prompts:
Press any key to boot from CD...
The Windows Setup... will proceed.
Press 'R' to enter the Recovery Console.
Select the installation you want to access (usually 1: C
WINDOWS)
You may be asked to enter the Administrator password (usually empty).
You should be in the C
WINDOWS folder. This is the same as the C:
\WINDOWS folder you see in explorer.
RC allows basic file commands - copy, rename, replace, delete, cd,
chkdsk, fixboot, fixmbr, etc.
Boot your system on the RC, then we will fix it.