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Bluilding Blocks.dotx not copying to users profile.

Discussion in 'Microsoft Office' started by Connel Rock, Mar 31, 2010.

  1. Connel Rock

    Connel Rock Flightless Bird

    I have recently rolled out office 2007 using the cusomization file to 80 XP
    users. All has gone well except for one critical problem. I have had reports
    that page numbering isn't working and on further inspection i can see that
    gallery styles are also not fuctioning.

    The building blocks.dotx file is not copying to the users profile
    (C:/Documents and Settings\ user_name \Application Data\Microsoft\Document
    Building Blocks\1003\)
    which it should when a user first uses (or tries to use, as it wont work
    unless the building blocks.dotx fle is there) one of the said features of
    Word i.e inserting page numbering.

    If i copy the file from the programs directory to the relevant place on a
    users profile, restart word then all works.

    I could do a script that copies the file across on login for each user but
    this does not answer the question as to why this is happening. All computers
    have domain users in the local admin group, so it's not permissions.

    Can anyone shed any light as to why this file is not copying across as it
    should. Oddly, i have 2 Vista machines which are working fine!!

    IT Technician and Network Analyst

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