On Jan 19, 10:28 pm, "RLH" <fairydu...@earthlink.net> wrote:
> Hi...
> I'm getting a bluescreen that never fails to appear right after I log in to
> my profile. A couple times I was able to dial up and get online and stay on
> for a half an hour, and then the bluescreen would pop up.
> I have...
>
> Windows XP (media edition) SP3 on a Dell Dimension E520.
>
> The bluescreen...
> Says something about a "wait operation *somethingsomethingsomething* DPC
> Routine."
> the error code is STOP: 0x000000B8
>
> I can boot in safe mode just fine. Any help or suggestions is greatly
> appreciated!!
> Thanks!
> RLH
We need to know what somethingsomethingsomething is and some more
information about your system. It is easy to use Google to look up
0x000000B8, but hopefully your desire is to fix your problem and not
read about what it might be.
If you have a BSOD, it is generally accompanied by a crash dump file
which can be analyzed later for more definitive answers (if needed),
but start with this:
Have any hardware oriented changes been made to the system since it
worked? RAM, video card, storage (hard disks, USB devices), hardware
drivers, device drivers? What do you think has changed since it last
worked properly?
Click Start, Run and in the box enter:
msinfo32
Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste back here.
There would be some personal information (like System Name and User
Name) or whatever appears to be only your business that you can delete
from the paste.
Disable Automatic restart on system error to stop the error on your
screen so you can see it:
Right click My Computer, Properties, Advanced, Startup and Recovery
Settings.
In the System failure section, untick the Automatically restart box,
OK, OK.
If you can only boot in Safe Mode, choose the option:
Disable automatic restart on system failure
Then you can see the BSOD.
Here are some BSOD blue screen of death examples showing information
you need to provide:
http://www.codinghorror.com/blog/images/Windows_XP_BSOD.png
http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg
Send the information pointed to with the red arrows (3-4 lines
total). Skip the boring text unless it looks important to you.
We know what a BSOD looks like, we need to know the other information
that is specific to your BSOD.