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Blue Screen Issues!! HELP!

Discussion in 'Windows XP' started by RLH, Jan 19, 2010.

  1. RLH

    RLH Flightless Bird

    Hi...
    I'm getting a bluescreen that never fails to appear right after I log in to
    my profile. A couple times I was able to dial up and get online and stay on
    for a half an hour, and then the bluescreen would pop up.
    I have...

    Windows XP (media edition) SP3 on a Dell Dimension E520.

    The bluescreen...
    Says something about a "wait operation *somethingsomethingsomething* DPC
    Routine."
    the error code is STOP: 0x000000B8

    I can boot in safe mode just fine. Any help or suggestions is greatly
    appreciated!!
    Thanks!
    RLH
     
  2. Andrew E.

    Andrew E. Flightless Bird

    If safe mode is available,then once in xp,open event-viewer & see
    what the problem(s) have been with the OS.Usually in a warning or
    event,once its opened,thier's a url with it,click on that,this opens
    help/support
    kb,usually with a fix.

    "RLH" wrote:

    > Hi...
    > I'm getting a bluescreen that never fails to appear right after I log in to
    > my profile. A couple times I was able to dial up and get online and stay on
    > for a half an hour, and then the bluescreen would pop up.
    > I have...
    >
    > Windows XP (media edition) SP3 on a Dell Dimension E520.
    >
    > The bluescreen...
    > Says something about a "wait operation *somethingsomethingsomething* DPC
    > Routine."
    > the error code is STOP: 0x000000B8
    >
    > I can boot in safe mode just fine. Any help or suggestions is greatly
    > appreciated!!
    > Thanks!
    > RLH
    >
    > .
    >
     
  3. Paul

    Paul Flightless Bird

    RLH wrote:
    > Hi...
    > I'm getting a bluescreen that never fails to appear right after I log in
    > to my profile. A couple times I was able to dial up and get online and
    > stay on for a half an hour, and then the bluescreen would pop up.
    > I have...
    >
    > Windows XP (media edition) SP3 on a Dell Dimension E520.
    >
    > The bluescreen...
    > Says something about a "wait operation *somethingsomethingsomething* DPC
    > Routine."
    > the error code is STOP: 0x000000B8
    >
    > I can boot in safe mode just fine. Any help or suggestions is greatly
    > appreciated!!
    > Thanks!
    > RLH


    Stop errors are listed here.

    http://aumha.org/a/stop.htm

    B8 is a fairly obscure one involving DPCs or Deferred Procedure Calls.

    http://en.wikipedia.org/wiki/Deferred_Procedure_Call

    A Deferred Procedure Call is queued up, when an interrupt handler has completed
    the minimum amount of work, and additional cleanup work is scheduled for later
    (like a few hundred microseconds later). By returning from interrupt level,
    it means the computer is ready to respond to another hardware interrupt faster.
    So Deferred Procedure Calls are part of keeping your OS responsive.

    The Aumha article suggests it has something to do with a driver, and perhaps
    you can determine which hardware usage causes your computer to fall over.

    In one of their example links, the error message was

    STOP: 0x000000B8 (0x00000000,0x00000000,0x00000000,0x00000000)
    ATTEMPTED_SWITCH_FROM_DPC address 0xf729a248 in ppa.sys

    Notice how it implicates "ppa.sys". If you could get the name
    of some driver file from the error message, that might help a lot.
    And give you some idea where you should be looking.

    Paul
     
  4. Gerry

    Gerry Flightless Bird

    RLH

    Try posting the exact text of the Stop Error Report.

    If you haven't done so already disable automatic restart on system
    failure. This should help by allowing time to write down the STOP code
    properly. In safe mode right click on the My Computer icon on the
    Desktop and select Properties, Advanced, Start-Up and Recovery, System
    Failure and uncheck box before Automatically Restart. Do not re-enable
    automatic restart on system failure.

    Background information on Stop Error message
    http://msdn.microsoft.com/en-us/library/ms795832.aspx

    0x000000B8: ATTEMPTED_SWITCH_FROM_DPC
    These are generally hardware issues (which often means driver issues).
    The articles given below are provided more as examples of the types of
    situations that trigger this error, rather than concrete solutions. As a
    rule, be sure you have the latest Service Pack edition of your Windows
    operating system and are using the best device drivers and software
    versions. After that, do normal hardware troubleshooting for the device
    inplicated.
    Source: http://www.aumha.org/a/stop.htm

    Are there any clues in Event Viewer?

    Have a look in the System and Application logs in Event Viewer for
    Errors and Warnings and post copies here. Don't post any more than 48
    hours ago.

    You can access Event Viewer by selecting Start, Control Panel,
    Administrative Tools, and Event Viewer. When researching the meaning
    of the error, information regarding Event ID, Source and Description
    are important.

    A tip for posting copies of Error Reports! Run Event Viewer and double
    click on the error you want to copy. In the window, which appears is a
    button resembling two pages. Click the button and close Event
    Viewer.Now start your message (email) and do a paste into the body of
    the message. Make sure this is the first paste after exiting from
    Event Viewer.


    --


    Hope this helps.

    Gerry
    ~~~~
    FCA
    Stourport, England
    Enquire, plan and execute
    ~~~~~~~~~~~~~~~~~~~




    RLH wrote:
    > Hi...
    > I'm getting a bluescreen that never fails to appear right after I log
    > in to my profile. A couple times I was able to dial up and get online
    > and stay on for a half an hour, and then the bluescreen would pop up.
    > I have...
    >
    > Windows XP (media edition) SP3 on a Dell Dimension E520.
    >
    > The bluescreen...
    > Says something about a "wait operation *somethingsomethingsomething*
    > DPC Routine."
    > the error code is STOP: 0x000000B8
    >
    > I can boot in safe mode just fine. Any help or suggestions is greatly
    > appreciated!!
    > Thanks!
    > RLH
     
  5. Peter Foldes

    Peter Foldes Flightless Bird

    See the following concerning your B8 error
    http://www.aumha.org/a/stop.php#0xb8
    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "RLH" <fairydust9@earthlink.net> wrote in message
    news:%23maiaCYmKHA.4808@TK2MSFTNGP04.phx.gbl...
    > Hi...
    > I'm getting a bluescreen that never fails to appear right after I log in to my
    > profile. A couple times I was able to dial up and get online and stay on for a
    > half an hour, and then the bluescreen would pop up.
    > I have...
    >
    > Windows XP (media edition) SP3 on a Dell Dimension E520.
    >
    > The bluescreen...
    > Says something about a "wait operation *somethingsomethingsomething* DPC Routine."
    > the error code is STOP: 0x000000B8
    >
    > I can boot in safe mode just fine. Any help or suggestions is greatly
    > appreciated!!
    > Thanks!
    > RLH
     
  6. Jose

    Jose Flightless Bird

    On Jan 19, 10:28 pm, "RLH" <fairydu...@earthlink.net> wrote:
    > Hi...
    > I'm getting a bluescreen that never fails to appear right after I log in to
    > my profile. A couple times I was able to dial up and get online and stay on
    > for a half an hour, and then the bluescreen would pop up.
    > I have...
    >
    > Windows XP (media edition) SP3 on a Dell Dimension E520.
    >
    > The bluescreen...
    > Says something about a "wait operation *somethingsomethingsomething* DPC
    > Routine."
    > the error code is STOP: 0x000000B8
    >
    > I can boot in safe mode just fine. Any help or suggestions is greatly
    > appreciated!!
    > Thanks!
    > RLH


    We need to know what somethingsomethingsomething is and some more
    information about your system. It is easy to use Google to look up
    0x000000B8, but hopefully your desire is to fix your problem and not
    read about what it might be.

    If you have a BSOD, it is generally accompanied by a crash dump file
    which can be analyzed later for more definitive answers (if needed),
    but start with this:

    Have any hardware oriented changes been made to the system since it
    worked? RAM, video card, storage (hard disks, USB devices), hardware
    drivers, device drivers? What do you think has changed since it last
    worked properly?

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste back here.

    There would be some personal information (like System Name and User
    Name) or whatever appears to be only your business that you can delete
    from the paste.

    Disable Automatic restart on system error to stop the error on your
    screen so you can see it:

    Right click My Computer, Properties, Advanced, Startup and Recovery
    Settings.

    In the System failure section, untick the Automatically restart box,
    OK, OK.

    If you can only boot in Safe Mode, choose the option:

    Disable automatic restart on system failure

    Then you can see the BSOD.

    Here are some BSOD blue screen of death examples showing information
    you need to provide:

    http://www.codinghorror.com/blog/images/Windows_XP_BSOD.png
    http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg

    Send the information pointed to with the red arrows (3-4 lines
    total). Skip the boring text unless it looks important to you.

    We know what a BSOD looks like, we need to know the other information
    that is specific to your BSOD.
     

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