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Blue Screen Issues!! HELP!

R

RLH

Flightless Bird
Hi...
I'm getting a bluescreen that never fails to appear right after I log in to
my profile. A couple times I was able to dial up and get online and stay on
for a half an hour, and then the bluescreen would pop up.
I have...

Windows XP (media edition) SP3 on a Dell Dimension E520.

The bluescreen...
Says something about a "wait operation *somethingsomethingsomething* DPC
Routine."
the error code is STOP: 0x000000B8

I can boot in safe mode just fine. Any help or suggestions is greatly
appreciated!!
Thanks!
RLH
 
A

Andrew E.

Flightless Bird
If safe mode is available,then once in xp,open event-viewer & see
what the problem(s) have been with the OS.Usually in a warning or
event,once its opened,thier's a url with it,click on that,this opens
help/support
kb,usually with a fix.

"RLH" wrote:

> Hi...
> I'm getting a bluescreen that never fails to appear right after I log in to
> my profile. A couple times I was able to dial up and get online and stay on
> for a half an hour, and then the bluescreen would pop up.
> I have...
>
> Windows XP (media edition) SP3 on a Dell Dimension E520.
>
> The bluescreen...
> Says something about a "wait operation *somethingsomethingsomething* DPC
> Routine."
> the error code is STOP: 0x000000B8
>
> I can boot in safe mode just fine. Any help or suggestions is greatly
> appreciated!!
> Thanks!
> RLH
>
> .
>
 
P

Paul

Flightless Bird
RLH wrote:
> Hi...
> I'm getting a bluescreen that never fails to appear right after I log in
> to my profile. A couple times I was able to dial up and get online and
> stay on for a half an hour, and then the bluescreen would pop up.
> I have...
>
> Windows XP (media edition) SP3 on a Dell Dimension E520.
>
> The bluescreen...
> Says something about a "wait operation *somethingsomethingsomething* DPC
> Routine."
> the error code is STOP: 0x000000B8
>
> I can boot in safe mode just fine. Any help or suggestions is greatly
> appreciated!!
> Thanks!
> RLH

Stop errors are listed here.

http://aumha.org/a/stop.htm

B8 is a fairly obscure one involving DPCs or Deferred Procedure Calls.

http://en.wikipedia.org/wiki/Deferred_Procedure_Call

A Deferred Procedure Call is queued up, when an interrupt handler has completed
the minimum amount of work, and additional cleanup work is scheduled for later
(like a few hundred microseconds later). By returning from interrupt level,
it means the computer is ready to respond to another hardware interrupt faster.
So Deferred Procedure Calls are part of keeping your OS responsive.

The Aumha article suggests it has something to do with a driver, and perhaps
you can determine which hardware usage causes your computer to fall over.

In one of their example links, the error message was

STOP: 0x000000B8 (0x00000000,0x00000000,0x00000000,0x00000000)
ATTEMPTED_SWITCH_FROM_DPC address 0xf729a248 in ppa.sys

Notice how it implicates "ppa.sys". If you could get the name
of some driver file from the error message, that might help a lot.
And give you some idea where you should be looking.

Paul
 
G

Gerry

Flightless Bird
RLH

Try posting the exact text of the Stop Error Report.

If you haven't done so already disable automatic restart on system
failure. This should help by allowing time to write down the STOP code
properly. In safe mode right click on the My Computer icon on the
Desktop and select Properties, Advanced, Start-Up and Recovery, System
Failure and uncheck box before Automatically Restart. Do not re-enable
automatic restart on system failure.

Background information on Stop Error message
http://msdn.microsoft.com/en-us/library/ms795832.aspx

0x000000B8: ATTEMPTED_SWITCH_FROM_DPC
These are generally hardware issues (which often means driver issues).
The articles given below are provided more as examples of the types of
situations that trigger this error, rather than concrete solutions. As a
rule, be sure you have the latest Service Pack edition of your Windows
operating system and are using the best device drivers and software
versions. After that, do normal hardware troubleshooting for the device
inplicated.
Source: http://www.aumha.org/a/stop.htm

Are there any clues in Event Viewer?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~




RLH wrote:
> Hi...
> I'm getting a bluescreen that never fails to appear right after I log
> in to my profile. A couple times I was able to dial up and get online
> and stay on for a half an hour, and then the bluescreen would pop up.
> I have...
>
> Windows XP (media edition) SP3 on a Dell Dimension E520.
>
> The bluescreen...
> Says something about a "wait operation *somethingsomethingsomething*
> DPC Routine."
> the error code is STOP: 0x000000B8
>
> I can boot in safe mode just fine. Any help or suggestions is greatly
> appreciated!!
> Thanks!
> RLH
 
P

Peter Foldes

Flightless Bird
See the following concerning your B8 error
http://www.aumha.org/a/stop.php#0xb8
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"RLH" <fairydust9@earthlink.net> wrote in message
news:%23maiaCYmKHA.4808@TK2MSFTNGP04.phx.gbl...
> Hi...
> I'm getting a bluescreen that never fails to appear right after I log in to my
> profile. A couple times I was able to dial up and get online and stay on for a
> half an hour, and then the bluescreen would pop up.
> I have...
>
> Windows XP (media edition) SP3 on a Dell Dimension E520.
>
> The bluescreen...
> Says something about a "wait operation *somethingsomethingsomething* DPC Routine."
> the error code is STOP: 0x000000B8
>
> I can boot in safe mode just fine. Any help or suggestions is greatly
> appreciated!!
> Thanks!
> RLH
 
J

Jose

Flightless Bird
On Jan 19, 10:28 pm, "RLH" <fairydu...@earthlink.net> wrote:
> Hi...
> I'm getting a bluescreen that never fails to appear right after I log in to
> my profile. A couple times I was able to dial up and get online and stay on
> for a half an hour, and then the bluescreen would pop up.
> I have...
>
> Windows XP (media edition) SP3 on a Dell Dimension E520.
>
> The bluescreen...
> Says something about a "wait operation *somethingsomethingsomething* DPC
> Routine."
> the error code is STOP: 0x000000B8
>
> I can boot in safe mode just fine. Any help or suggestions is greatly
> appreciated!!
> Thanks!
> RLH

We need to know what somethingsomethingsomething is and some more
information about your system. It is easy to use Google to look up
0x000000B8, but hopefully your desire is to fix your problem and not
read about what it might be.

If you have a BSOD, it is generally accompanied by a crash dump file
which can be analyzed later for more definitive answers (if needed),
but start with this:

Have any hardware oriented changes been made to the system since it
worked? RAM, video card, storage (hard disks, USB devices), hardware
drivers, device drivers? What do you think has changed since it last
worked properly?

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste back here.

There would be some personal information (like System Name and User
Name) or whatever appears to be only your business that you can delete
from the paste.

Disable Automatic restart on system error to stop the error on your
screen so you can see it:

Right click My Computer, Properties, Advanced, Startup and Recovery
Settings.

In the System failure section, untick the Automatically restart box,
OK, OK.

If you can only boot in Safe Mode, choose the option:

Disable automatic restart on system failure

Then you can see the BSOD.

Here are some BSOD blue screen of death examples showing information
you need to provide:

http://www.codinghorror.com/blog/images/Windows_XP_BSOD.png
http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg

Send the information pointed to with the red arrows (3-4 lines
total). Skip the boring text unless it looks important to you.

We know what a BSOD looks like, we need to know the other information
that is specific to your BSOD.
 
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