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Audio Problems - Help!

Discussion in 'Windows XP' started by Rylie, Feb 20, 2010.

  1. Rylie

    Rylie Flightless Bird

    Hello..

    Ever since I put a fresh install of Windows XP Professional on my computer,
    32 bit btw, I have not been able to get sound to come out of my speakers..
    Yes, I did install the drivers from my manufacturer's website, and even
    installed a program called Driver checker to install all the missing drivers
    I needed.. But still, no sound. Headphones don't even work so I know it's not
    the speakers fault, it's obviously some kind of driver messing it up or
    something.. Anyone have any ideas? I can supply screenshots of anything, if
    needed.
     
  2. DL

    DL Flightless Bird

    If you installed an app like driver checker, then it would have scourced
    updates from unknown scources.
    Go back to the makers sites and install drivers from there; if a large oem
    eg Dell / Hp or Laptop from that maker, if generic PC from the hardware
    makers, eg motherboard. Then test your devices

    "Rylie" <Rylie@discussions.microsoft.com> wrote in message
    news:1525756D-4F67-45CD-9114-67140F30A4F2@microsoft.com...
    > Hello..
    >
    > Ever since I put a fresh install of Windows XP Professional on my
    > computer,
    > 32 bit btw, I have not been able to get sound to come out of my speakers..
    > Yes, I did install the drivers from my manufacturer's website, and even
    > installed a program called Driver checker to install all the missing
    > drivers
    > I needed.. But still, no sound. Headphones don't even work so I know it's
    > not
    > the speakers fault, it's obviously some kind of driver messing it up or
    > something.. Anyone have any ideas? I can supply screenshots of anything,
    > if
    > needed.
     
  3. Jose

    Jose Flightless Bird

    On Feb 20, 6:21 pm, Rylie <Ry...@discussions.microsoft.com> wrote:
    > Hello..
    >
    > Ever since I put a fresh install of Windows XP Professional on my computer,
    > 32 bit btw, I have not been able to get sound to come out of my speakers...
    > Yes, I did install the drivers from my manufacturer's website, and even
    > installed a program called Driver checker to install all the missing drivers
    > I needed.. But still, no sound. Headphones don't even work so I know it'snot
    > the speakers fault, it's obviously some kind of driver messing it up or
    > something.. Anyone have any ideas? I can supply screenshots of anything, if
    > needed.


    Good.

    Do regular Windows sounds work?

    Check in Start, Settings, Control Panel, Sounds and Audio Devices,
    Sounds tab. Anything work there?

    Open Device Manager, resize the window to make sure you can see
    everything and get a screen shot of that:

    %SystemRoot%\system32\eventvwr.msc

    Then do this:

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select
    All, Copy and then paste the information back here.

    There will be some personal information (like System Name and User
    Name), and whatever appears to
    be private information to you, just delete it from the pasted
    information.

    For audio information, expand the Components, click Sound Device,
    click Edit, Select All, Copy and then paste the information back
    here.

    This will minimize back and forth Q&A and eliminate guesswork.
     
  4. Rylie

    Rylie Flightless Bird

    That is what I originally did.. I went to the Dell website and put my
    service tag in but it did not work. The driver I downloaded from Dell's site
    didn't do a thing.

    "DL" wrote:

    > If you installed an app like driver checker, then it would have scourced
    > updates from unknown scources.
    > Go back to the makers sites and install drivers from there; if a large oem
    > eg Dell / Hp or Laptop from that maker, if generic PC from the hardware
    > makers, eg motherboard. Then test your devices
    >
    > "Rylie" <Rylie@discussions.microsoft.com> wrote in message
    > news:1525756D-4F67-45CD-9114-67140F30A4F2@microsoft.com...
    > > Hello..
    > >
    > > Ever since I put a fresh install of Windows XP Professional on my
    > > computer,
    > > 32 bit btw, I have not been able to get sound to come out of my speakers..
    > > Yes, I did install the drivers from my manufacturer's website, and even
    > > installed a program called Driver checker to install all the missing
    > > drivers
    > > I needed.. But still, no sound. Headphones don't even work so I know it's
    > > not
    > > the speakers fault, it's obviously some kind of driver messing it up or
    > > something.. Anyone have any ideas? I can supply screenshots of anything,
    > > if
    > > needed.

    >
    >
    > .
    >
     
  5. Rylie

    Rylie Flightless Bird

    Here is the device manager screenshot:
    http://i49.tinypic.com/2ldasty.png

    System Summary:
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name XXXX-0AF5F2939
    System Manufacturer Dell Inc.
    System Model Studio 540
    System Type X86-based PC
    Processor x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333 Mhz
    BIOS Version/Date Dell Inc. 1.0.1, 8/11/2008
    SMBIOS Version 2.5
    Windows Directory D:/WINDOWS
    System Directory D:/WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name XXXX-0AF5F2939\XXXX
    Time Zone Mountain Standard Time
    Total Physical Memory 8,192.00 MB
    Available Physical Memory 2.67 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 5.09 GB
    Page File D:/pagefile.sys
     
  6. Rylie

    Rylie Flightless Bird

    And there is no text in my sound device box...

    "Rylie" wrote:

    > Here is the device manager screenshot:
    > http://i49.tinypic.com/2ldasty.png
    >
    > System Summary:
    > OS Name Microsoft Windows XP Professional
    > Version 5.1.2600 Service Pack 3 Build 2600
    > OS Manufacturer Microsoft Corporation
    > System Name XXXX-0AF5F2939
    > System Manufacturer Dell Inc.
    > System Model Studio 540
    > System Type X86-based PC
    > Processor x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333 Mhz
    > BIOS Version/Date Dell Inc. 1.0.1, 8/11/2008
    > SMBIOS Version 2.5
    > Windows Directory D:/WINDOWS
    > System Directory D:/WINDOWS\system32
    > Boot Device \Device\HarddiskVolume1
    > Locale United States
    > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    > User Name XXXX-0AF5F2939\XXXX
    > Time Zone Mountain Standard Time
    > Total Physical Memory 8,192.00 MB
    > Available Physical Memory 2.67 GB
    > Total Virtual Memory 2.00 GB
    > Available Virtual Memory 1.96 GB
    > Page File Space 5.09 GB
    > Page File D:/pagefile.sys
    >
     
  7. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    What problem were you having that you thought "a fresh install" might
    resolve?

    Did you do a Repair Install or did you format the HDD & do a clean install?

    Is it a Notebook PC?

    Did you use the disks that came with the computer or the hidden Recovery
    partition to do this "fresh install?"


    Rylie wrote:
    > Ever since I put a fresh install of Windows XP Professional on my
    > computer,
    > 32 bit btw, I have not been able to get sound to come out of my speakers..
    > Yes, I did install the drivers from my manufacturer's website, and even
    > installed a program called Driver checker to install all the missing
    > drivers
    > I needed.. But still, no sound. Headphones don't even work so I know it's
    > not the speakers fault, it's obviously some kind of driver messing it up
    > or
    > something.. Anyone have any ideas? I can supply screenshots of anything,
    > if
    > needed.
     
  8. Rylie

    Rylie Flightless Bird

    I was having troubles with Windows 7, so I completely formatted the HD and
    put XP on there..

    It is not a notbeook computer. And I used the disks that came with Windows.

    "PA Bear [MS MVP]" wrote:

    > What problem were you having that you thought "a fresh install" might
    > resolve?
    >
    > Did you do a Repair Install or did you format the HDD & do a clean install?
    >
    > Is it a Notebook PC?
    >
    > Did you use the disks that came with the computer or the hidden Recovery
    > partition to do this "fresh install?"
    >
    >
    > Rylie wrote:
    > > Ever since I put a fresh install of Windows XP Professional on my
    > > computer,
    > > 32 bit btw, I have not been able to get sound to come out of my speakers..
    > > Yes, I did install the drivers from my manufacturer's website, and even
    > > installed a program called Driver checker to install all the missing
    > > drivers
    > > I needed.. But still, no sound. Headphones don't even work so I know it's
    > > not the speakers fault, it's obviously some kind of driver messing it up
    > > or
    > > something.. Anyone have any ideas? I can supply screenshots of anything,
    > > if
    > > needed.

    >
    > .
    >
     
  9. Elmo

    Elmo Flightless Bird

    Rylie wrote:
    > Here is the device manager screenshot:
    > http://i49.tinypic.com/2ldasty.png
    >
    > System Summary:
    > OS Name Microsoft Windows XP Professional
    > Version 5.1.2600 Service Pack 3 Build 2600
    > OS Manufacturer Microsoft Corporation
    > System Name XXXX-0AF5F2939
    > System Manufacturer Dell Inc.
    > System Model Studio 540
    > System Type X86-based PC
    > Processor x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333 Mhz
    > BIOS Version/Date Dell Inc. 1.0.1, 8/11/2008
    > SMBIOS Version 2.5
    > Windows Directory D:/WINDOWS
    > System Directory D:/WINDOWS\system32
    > Boot Device \Device\HarddiskVolume1
    > Locale United States
    > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    > User Name XXXX-0AF5F2939\XXXX
    > Time Zone Mountain Standard Time
    > Total Physical Memory 8,192.00 MB
    > Available Physical Memory 2.67 GB
    > Total Virtual Memory 2.00 GB
    > Available Virtual Memory 1.96 GB
    > Page File Space 5.09 GB
    > Page File D:/pagefile.sys
    >


    Try here.. there are two drivers shown for that model:

    http://support.dell.com/support/dow...bIndex=&scanSupported=False&scanConsent=False

    Or, if I misinterpreted what system you have, click the "Change Your
    Product" link, click "Choose a model" instead of "Enter a tag", and
    continue that way to your system specs.

    --
    Joe =o)
     
  10. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Had you upgraded the WinXP computer to Win7 [if you can call a "custom
    (advanced) install" an upgrade]?

    Window does come on a disk, yes. Did the Windows XP disk come with that
    specific computer?


    Rylie wrote:
    > I was having troubles with Windows 7, so I completely formatted the HD and
    > put XP on there..
    >
    > It is not a notbeook computer. And I used the disks that came with
    > Windows.
    >
    > "PA Bear [MS MVP]" wrote:
    >> What problem were you having that you thought "a fresh install" might
    >> resolve?
    >>
    >> Did you do a Repair Install or did you format the HDD & do a clean
    >> install?
    >>
    >> Is it a Notebook PC?
    >>
    >> Did you use the disks that came with the computer or the hidden Recovery
    >> partition to do this "fresh install?"
    >>
    >> Rylie wrote:
    >>> Ever since I put a fresh install of Windows XP Professional on my
    >>> computer,
    >>> 32 bit btw, I have not been able to get sound to come out of my
    >>> speakers..
    >>> Yes, I did install the drivers from my manufacturer's website, and even
    >>> installed a program called Driver checker to install all the missing
    >>> drivers
    >>> I needed.. But still, no sound. Headphones don't even work so I know
    >>> it's
    >>> not the speakers fault, it's obviously some kind of driver messing it up
    >>> or
    >>> something.. Anyone have any ideas? I can supply screenshots of anything,
    >>> if
    >>> needed.

    >>
    >> .
     
  11. Jose

    Jose Flightless Bird

    On Feb 20, 8:08 pm, Rylie <Ry...@discussions.microsoft.com> wrote:
    > Here is the device manager screenshot:http://i49.tinypic.com/2ldasty.png
    >
    > System Summary:
    > OS Name Microsoft Windows XP Professional
    > Version 5.1.2600 Service Pack 3 Build 2600
    > OS Manufacturer Microsoft Corporation
    > System Name     XXXX-0AF5F2939
    > System Manufacturer     Dell Inc.
    > System Model    Studio 540
    > System Type     X86-based PC
    > Processor       x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2333Mhz
    > BIOS Version/Date       Dell Inc. 1.0.1, 8/11/2008
    > SMBIOS Version  2.5
    > Windows Directory       D:/WINDOWS
    > System Directory        D:/WINDOWS\system32
    > Boot Device     \Device\HarddiskVolume1
    > Locale  United States
    > Hardware Abstraction Layer      Version = "5.1.2600.5512 (xpsp.080413-2111)"
    > User Name       XXXX-0AF5F2939\XXXX
    > Time Zone       Mountain Standard Time
    > Total Physical Memory   8,192.00 MB
    > Available Physical Memory       2.67 GB
    > Total Virtual Memory    2.00 GB
    > Available Virtual Memory        1.96 GB
    > Page File Space 5.09 GB
    > Page File       D:/pagefile.sys


    Very helpful information. Nothing showed up in the Components, Sound
    Device section of msinfo32?

    The Dell manual says that system has a Realtek audio device but it is
    not showing up in Device Manager. It will not work until it shows up
    in Device Manager and the proper driver is loaded.

    In Device Manager, highlight the computer, click Action, Scan for
    hardware changes and see if it can be found, then download the Realtek
    drivers and install them from the link Elmo provided.
     
  12. Rylie

    Rylie Flightless Bird

    No, I purchased this disk.

    "PA Bear [MS MVP]" wrote:

    > Had you upgraded the WinXP computer to Win7 [if you can call a "custom
    > (advanced) install" an upgrade]?
    >
    > Window does come on a disk, yes. Did the Windows XP disk come with that
    > specific computer?
    >
    >
    > Rylie wrote:
    > > I was having troubles with Windows 7, so I completely formatted the HD and
    > > put XP on there..
    > >
    > > It is not a notbeook computer. And I used the disks that came with
    > > Windows.
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >> What problem were you having that you thought "a fresh install" might
    > >> resolve?
    > >>
    > >> Did you do a Repair Install or did you format the HDD & do a clean
    > >> install?
    > >>
    > >> Is it a Notebook PC?
    > >>
    > >> Did you use the disks that came with the computer or the hidden Recovery
    > >> partition to do this "fresh install?"
    > >>
    > >> Rylie wrote:
    > >>> Ever since I put a fresh install of Windows XP Professional on my
    > >>> computer,
    > >>> 32 bit btw, I have not been able to get sound to come out of my
    > >>> speakers..
    > >>> Yes, I did install the drivers from my manufacturer's website, and even
    > >>> installed a program called Driver checker to install all the missing
    > >>> drivers
    > >>> I needed.. But still, no sound. Headphones don't even work so I know
    > >>> it's
    > >>> not the speakers fault, it's obviously some kind of driver messing it up
    > >>> or
    > >>> something.. Anyone have any ideas? I can supply screenshots of anything,
    > >>> if
    > >>> needed.
    > >>
    > >> .

    >
    > .
    >
     
  13. dadiOH

    dadiOH Flightless Bird

    Rylie wrote:
    > I was having troubles with Windows 7, so I completely formatted the
    > HD and put XP on there..
    >
    > It is not a notbeook computer. And I used the disks that came with
    > Windows.


    Use the disk that came with the *mother board*. That or go to the RealTek
    site, download and install the friver for the on board sound.

    --

    dadiOH
    ____________________________

    dadiOH's dandies v3.06...
    ....a help file of info about MP3s, recording from
    LP/cassette and tips & tricks on this and that.
    Get it at http://mysite.verizon.net/xico
     
  14. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    And my first question...?

    Rylie wrote:
    > No, I purchased this disk.
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> Had you upgraded the WinXP computer to Win7 [if you can call a "custom
    >> (advanced) install" an upgrade]?
    >>
    >> Window does come on a disk, yes. Did the Windows XP disk come with that
    >> specific computer?
    >>
    >>
    >> Rylie wrote:
    >>> I was having troubles with Windows 7, so I completely formatted the HD
    >>> and
    >>> put XP on there..
    >>>
    >>> It is not a notbeook computer. And I used the disks that came with
    >>> Windows.
    >>>
    >>> "PA Bear [MS MVP]" wrote:
    >>>> What problem were you having that you thought "a fresh install" might
    >>>> resolve?
    >>>>
    >>>> Did you do a Repair Install or did you format the HDD & do a clean
    >>>> install?
    >>>>
    >>>> Is it a Notebook PC?
    >>>>
    >>>> Did you use the disks that came with the computer or the hidden
    >>>> Recovery
    >>>> partition to do this "fresh install?"
    >>>>
    >>>> Rylie wrote:
    >>>>> Ever since I put a fresh install of Windows XP Professional on my
    >>>>> computer,
    >>>>> 32 bit btw, I have not been able to get sound to come out of my
    >>>>> speakers..
    >>>>> Yes, I did install the drivers from my manufacturer's website, and
    >>>>> even
    >>>>> installed a program called Driver checker to install all the missing
    >>>>> drivers
    >>>>> I needed.. But still, no sound. Headphones don't even work so I know
    >>>>> it's
    >>>>> not the speakers fault, it's obviously some kind of driver messing it
    >>>>> up
    >>>>> or
    >>>>> something.. Anyone have any ideas? I can supply screenshots of
    >>>>> anything,
    >>>>> if
    >>>>> needed.
    >>>>
    >>>> .

    >>
    >> .
     

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