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Armada E500 problem??

J

JBJ

Flightless Bird
Hello, a friend has a Compaq E500 PIII 900Mhz, which works fine but has 1
strange thing:

When shutting down it powers off and turns off the monitor. Then the
strange thing begin, 3 lights turns on above the keyboard and the fan start
running and it will keep running untill you unplug the power supply, then
it will run for a couple of seconds and then turn off. My friend tried to
leave it over night and next morning the fan was still running. So only way
to turn off the fan is to remove the power supply.

Now, I have searched all over the net for an explanation with no result. So
can someone here explain why its doing so and how to fix it?

As for as I can see the laptop has the newest bios from 2002 and as far as
I can see there is no bios version that fixes this.

--

------------------------------------------

Med venlig hilsen / With kind regards

Jan Johansson
 
B

BillW50

Flightless Bird
In news:4be5ab09$0$276$14726298@news.sunsite.dk,
JBJ typed on Sat, 8 May 2010 20:20:12 +0200:
> Hello, a friend has a Compaq E500 PIII 900Mhz, which works fine but
> has 1 strange thing:
>
> When shutting down it powers off and turns off the monitor. Then the
> strange thing begin, 3 lights turns on above the keyboard and the fan
> start running and it will keep running untill you unplug the power
> supply, then it will run for a couple of seconds and then turn off.
> My friend tried to leave it over night and next morning the fan was
> still running. So only way to turn off the fan is to remove the power
> supply.
> Now, I have searched all over the net for an explanation with no
> result. So can someone here explain why its doing so and how to fix
> it?
> As for as I can see the laptop has the newest bios from 2002 and as
> far as I can see there is no bios version that fixes this.


That sure is weird! A power strip that has a power switch would be one
easy fix. That way you don't have to keep pulling out the power plug.

What happens if the main battery is removed? Does it still do this on AC
alone?

As for the three lights, there are 5 of them. See the manual at page
1-8. Do you know which three of the five light up?

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01120671/c01120671.pdf

There was something else I was going to say. But I forgot after looking
through the manual. Maybe it will come to me later.

Oh yeah, what OS is installed? Is it Windows? If so, what version?

--
Bill
Gateway M465e ('06 era) - Windows XP SP3
 
J

JBJ

Flightless Bird
"BillW50" <BillW50@aol.kom> skrev i meddelelsen
news:hs4hdl$l8a$1@news.eternal-september.org...
> In news:4be5ab09$0$276$14726298@news.sunsite.dk,
> JBJ typed on Sat, 8 May 2010 20:20:12 +0200:
>> Hello, a friend has a Compaq E500 PIII 900Mhz, which works fine but
>> has 1 strange thing:
>>
>> When shutting down it powers off and turns off the monitor. Then the
>> strange thing begin, 3 lights turns on above the keyboard and the fan
>> start running and it will keep running untill you unplug the power
>> supply, then it will run for a couple of seconds and then turn off.
>> My friend tried to leave it over night and next morning the fan was
>> still running. So only way to turn off the fan is to remove the power
>> supply.
>> Now, I have searched all over the net for an explanation with no
>> result. So can someone here explain why its doing so and how to fix
>> it?
>> As for as I can see the laptop has the newest bios from 2002 and as
>> far as I can see there is no bios version that fixes this.

>
> That sure is weird! A power strip that has a power switch would be one
> easy fix. That way you don't have to keep pulling out the power plug.
>
> What happens if the main battery is removed? Does it still do this on AC
> alone?
>
> As for the three lights, there are 5 of them. See the manual at page 1-8.
> Do you know which three of the five light up?
>
> http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01120671/c01120671.pdf
>
> There was something else I was going to say. But I forgot after looking
> through the manual. Maybe it will come to me later.
>
> Oh yeah, what OS is installed? Is it Windows? If so, what version?
>
> --
> Bill
> Gateway M465e ('06 era) - Windows XP SP3
>
>



Hi Bill, I dont have the laptop here so I cant try the battery trick, but
can tell that the battery works normally and charge to 100% and work
without power supply - tested by my friend. As for the 3 lights, it's all
the lock lights (Caps, num and scroll).

There is XP Pro DK on it, but I can't see that would have an influence
since the laptop turns off as normal and then starts the lights and the
fan - allmost like for cooling down the laptop before you can put it in the
bag, so its not overheating in the bag, because the hot air can't go
anywhere - but then never turns off again.

--

------------------------------------------

Med venlig hilsen / With kind regards

Jan Johansson
 
B

BillW50

Flightless Bird
In news:4be74e46$0$282$14726298@news.sunsite.dk,
JBJ typed on Mon, 10 May 2010 02:08:58 +0200:
> "BillW50" <BillW50@aol.kom> skrev i meddelelsen
> news:hs4hdl$l8a$1@news.eternal-september.org...
>> In news:4be5ab09$0$276$14726298@news.sunsite.dk,
>> JBJ typed on Sat, 8 May 2010 20:20:12 +0200:
>>> Hello, a friend has a Compaq E500 PIII 900Mhz, which works fine but
>>> has 1 strange thing:
>>>
>>> When shutting down it powers off and turns off the monitor. Then the
>>> strange thing begin, 3 lights turns on above the keyboard and the
>>> fan start running and it will keep running untill you unplug the
>>> power supply, then it will run for a couple of seconds and then
>>> turn off. My friend tried to leave it over night and next morning
>>> the fan was still running. So only way to turn off the fan is to
>>> remove the power supply.
>>> Now, I have searched all over the net for an explanation with no
>>> result. So can someone here explain why its doing so and how to fix
>>> it?
>>> As for as I can see the laptop has the newest bios from 2002 and as
>>> far as I can see there is no bios version that fixes this.

>>
>> That sure is weird! A power strip that has a power switch would be
>> one easy fix. That way you don't have to keep pulling out the power
>> plug. What happens if the main battery is removed? Does it still do
>> this
>> on AC alone?
>>
>> As for the three lights, there are 5 of them. See the manual at page
>> 1-8. Do you know which three of the five light up?
>>
>> http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01120671/c01120671.pdf
>>
>> There was something else I was going to say. But I forgot after
>> looking through the manual. Maybe it will come to me later.
>>
>> Oh yeah, what OS is installed? Is it Windows? If so, what version?
>>
>> --
>> Bill
>> Gateway M465e ('06 era) - Windows XP SP3

>
>
> Hi Bill, I dont have the laptop here so I cant try the battery trick,
> but can tell that the battery works normally and charge to 100% and
> work without power supply - tested by my friend. As for the 3 lights,
> it's all the lock lights (Caps, num and scroll).
>
> There is XP Pro DK on it, but I can't see that would have an influence
> since the laptop turns off as normal and then starts the lights and
> the fan - allmost like for cooling down the laptop before you can put
> it in the bag, so its not overheating in the bag, because the hot air
> can't go anywhere - but then never turns off again.


I would try turning it on and going into setup (usually by hitting the
given function key). Then don't change anything and press and hold the
power button down until it powers down. Does it stay off?

If that works, this next check is at your own risk. That is to boot up
Windows, don't open any applications and wait until the hard drive stops
being accessed. Then hold down the power button down until it shuts
down. Does it stay off too?

I say this carries a risk. Because about 1 out of 50 times of shutting
Windows down this way can screw up Windows so it won't boot. But if you
wait until there is no disk activity, the risk is almost nil. But in the
rare chance that it does, pressing F8 at boot will give you a menu and
you can select the last known configuration and that should fix it.

--
Bill
Gateway M465e ('06 era) - Windows XP SP3
 
J

JBJ

Flightless Bird
"BillW50" <BillW50@aol.kom> skrev i meddelelsen
news:hs7kn0$vfu$1@news.eternal-september.org...
> In news:4be74e46$0$282$14726298@news.sunsite.dk,
> JBJ typed on Mon, 10 May 2010 02:08:58 +0200:
>> "BillW50" <BillW50@aol.kom> skrev i meddelelsen
>> news:hs4hdl$l8a$1@news.eternal-september.org...
>>> In news:4be5ab09$0$276$14726298@news.sunsite.dk,
>>> JBJ typed on Sat, 8 May 2010 20:20:12 +0200:
>>>> Hello, a friend has a Compaq E500 PIII 900Mhz, which works fine but
>>>> has 1 strange thing:
>>>>
>>>> When shutting down it powers off and turns off the monitor. Then the
>>>> strange thing begin, 3 lights turns on above the keyboard and the
>>>> fan start running and it will keep running untill you unplug the
>>>> power supply, then it will run for a couple of seconds and then
>>>> turn off. My friend tried to leave it over night and next morning
>>>> the fan was still running. So only way to turn off the fan is to
>>>> remove the power supply.
>>>> Now, I have searched all over the net for an explanation with no
>>>> result. So can someone here explain why its doing so and how to fix
>>>> it?
>>>> As for as I can see the laptop has the newest bios from 2002 and as
>>>> far as I can see there is no bios version that fixes this.
>>>
>>> That sure is weird! A power strip that has a power switch would be
>>> one easy fix. That way you don't have to keep pulling out the power
>>> plug. What happens if the main battery is removed? Does it still do
>>> this
>>> on AC alone?
>>>
>>> As for the three lights, there are 5 of them. See the manual at page
>>> 1-8. Do you know which three of the five light up?
>>>
>>> http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01120671/c01120671.pdf
>>>
>>> There was something else I was going to say. But I forgot after
>>> looking through the manual. Maybe it will come to me later.
>>>
>>> Oh yeah, what OS is installed? Is it Windows? If so, what version?
>>>
>>> --
>>> Bill
>>> Gateway M465e ('06 era) - Windows XP SP3

>>
>>
>> Hi Bill, I dont have the laptop here so I cant try the battery trick,
>> but can tell that the battery works normally and charge to 100% and
>> work without power supply - tested by my friend. As for the 3 lights,
>> it's all the lock lights (Caps, num and scroll).
>>
>> There is XP Pro DK on it, but I can't see that would have an influence
>> since the laptop turns off as normal and then starts the lights and
>> the fan - allmost like for cooling down the laptop before you can put
>> it in the bag, so its not overheating in the bag, because the hot air
>> can't go anywhere - but then never turns off again.

>
> I would try turning it on and going into setup (usually by hitting the
> given function key). Then don't change anything and press and hold the
> power button down until it powers down. Does it stay off?
>
> If that works, this next check is at your own risk. That is to boot up
> Windows, don't open any applications and wait until the hard drive stops
> being accessed. Then hold down the power button down until it shuts down.
> Does it stay off too?
>
> I say this carries a risk. Because about 1 out of 50 times of shutting
> Windows down this way can screw up Windows so it won't boot. But if you
> wait until there is no disk activity, the risk is almost nil. But in the
> rare chance that it does, pressing F8 at boot will give you a menu and
> you can select the last known configuration and that should fix it.
>
> --
> Bill
> Gateway M465e ('06 era) - Windows XP SP3
>
>



Ok I will see if I can get my friend to try this, he lives 25km from me so
I don't see often.

In the off chance that the laptop turns off and stays off, what is the
cause then?

--

------------------------------------------

Med venlig hilsen / With kind regards

Jan Johansson
 
B

BillW50

Flightless Bird
In news:4be93918$0$279$14726298@news.sunsite.dk,
JBJ typed on Tue, 11 May 2010 13:03:11 +0200:
> "BillW50" <BillW50@aol.kom> skrev i meddelelsen
> news:hs7kn0$vfu$1@news.eternal-september.org...
>> In news:4be74e46$0$282$14726298@news.sunsite.dk,
>> JBJ typed on Mon, 10 May 2010 02:08:58 +0200:
>>> "BillW50" <BillW50@aol.kom> skrev i meddelelsen
>>> news:hs4hdl$l8a$1@news.eternal-september.org...
>>>> In news:4be5ab09$0$276$14726298@news.sunsite.dk,
>>>> JBJ typed on Sat, 8 May 2010 20:20:12 +0200:
>>>>> Hello, a friend has a Compaq E500 PIII 900Mhz, which works fine
>>>>> but has 1 strange thing:
>>>>>
>>>>> When shutting down it powers off and turns off the monitor. Then
>>>>> the strange thing begin, 3 lights turns on above the keyboard and
>>>>> the fan start running and it will keep running untill you unplug
>>>>> the power supply, then it will run for a couple of seconds and
>>>>> then turn off. My friend tried to leave it over night and next
>>>>> morning the fan was still running. So only way to turn off the
>>>>> fan is to remove the power supply.
>>>>> Now, I have searched all over the net for an explanation with no
>>>>> result. So can someone here explain why its doing so and how to
>>>>> fix it?
>>>>> As for as I can see the laptop has the newest bios from 2002 and
>>>>> as far as I can see there is no bios version that fixes this.
>>>>
>>>> That sure is weird! A power strip that has a power switch would be
>>>> one easy fix. That way you don't have to keep pulling out the power
>>>> plug. What happens if the main battery is removed? Does it still do
>>>> this
>>>> on AC alone?
>>>>
>>>> As for the three lights, there are 5 of them. See the manual at
>>>> page 1-8. Do you know which three of the five light up?
>>>>
>>>> http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01120671/c01120671.pdf
>>>>
>>>> There was something else I was going to say. But I forgot after
>>>> looking through the manual. Maybe it will come to me later.
>>>>
>>>> Oh yeah, what OS is installed? Is it Windows? If so, what version?
>>>>
>>>> --
>>>> Bill
>>>> Gateway M465e ('06 era) - Windows XP SP3
>>>
>>>
>>> Hi Bill, I dont have the laptop here so I cant try the battery
>>> trick, but can tell that the battery works normally and charge to
>>> 100% and work without power supply - tested by my friend. As for
>>> the 3 lights, it's all the lock lights (Caps, num and scroll).
>>>
>>> There is XP Pro DK on it, but I can't see that would have an
>>> influence since the laptop turns off as normal and then starts the
>>> lights and the fan - allmost like for cooling down the laptop
>>> before you can put it in the bag, so its not overheating in the
>>> bag, because the hot air can't go anywhere - but then never turns
>>> off again.

>>
>> I would try turning it on and going into setup (usually by hitting
>> the given function key). Then don't change anything and press and
>> hold the power button down until it powers down. Does it stay off?
>>
>> If that works, this next check is at your own risk. That is to boot
>> up Windows, don't open any applications and wait until the hard
>> drive stops being accessed. Then hold down the power button down
>> until it shuts down. Does it stay off too?
>>
>> I say this carries a risk. Because about 1 out of 50 times of
>> shutting Windows down this way can screw up Windows so it won't
>> boot. But if you wait until there is no disk activity, the risk is
>> almost nil. But in the rare chance that it does, pressing F8 at boot
>> will give you a menu and you can select the last known configuration
>> and that should fix it.

>
> Ok I will see if I can get my friend to try this, he lives 25km from
> me so I don't see often.
>
> In the off chance that the laptop turns off and stays off, what is the
> cause then?


If the laptop doesn't turn on, that is something else. This can be
caused by one or more of the following:

1) Hard drive, DVD, etc drawing too much power.

2) Corrupt BIOS. The CIH virus can wipe out your BIOS.

3) Bad power supply.

4 Etc.

--
Bill
Gateway M465e ('06 era) - Windows XP SP3
 
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