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Applications will not load

Discussion in 'Windows XP' started by syule, Mar 2, 2010.

  1. syule

    syule Flightless Bird

    I have an HP running windows XP Pro with Service Pack 2.

    This may be aprtofa malware episode but I am not able to get far enough to
    find out for certain, every time I try to start an application I get the
    window popping up asking me to choose the program I want to use to open the
    file.

    The only applications that appear to work are explorer.exe and outlook.exe.

    Any suggestions would be appreciated.
     
  2. Alan Edwards

    Alan Edwards Flightless Bird

    If it is only shortcuts to applications, then get the LNK fix here:
    XP File Association Fixes-Doug Knox:
    http://www.dougknox.com/xp/file_assoc.htm

    You may or may not need the EXE fix as well.

    ....Alan
    --
    Alan Edwards, MS MVP Windows - Internet Explorer
    http://dts-l.com/index.htm


    On Tue, 2 Mar 2010 18:15:01 -0800, in
    microsoft.public.windowsxp.general, syule
    <syule@discussions.microsoft.com> wrote:

    >I have an HP running windows XP Pro with Service Pack 2.
    >
    >This may be aprtofa malware episode but I am not able to get far enough to
    >find out for certain, every time I try to start an application I get the
    >window popping up asking me to choose the program I want to use to open the
    >file.
    >
    >The only applications that appear to work are explorer.exe and outlook.exe.
    >
    >Any suggestions would be appreciated.
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Why hasn't SP3 been installed by now? How many other updates are missing?

    There is a very good chance that you are seeing the effects of a hijackware
    infection!

    NB: If you had no anti-virus application installed or the subscription had
    expired *when the machine first got infected* and/or your subscription has
    since expired and/or the machine's not been kept fully-patched at Windows
    Update, don't waste your time with any of the below: Format & reinstall
    Windows. A Repair Install will NOT help!

    Microsoft PCSafety provides home users (only) with no-charge support in
    dealing with malware infections such as viruses, spyware (including unwanted
    software), and adware.
    https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

    Also available via the Consumer Security Support home page:
    https://consumersecuritysupport.microsoft.com/

    Otherwise...

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    NB: Run the FULL scan, not the QUICK scan! You may need to download the
    MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    machine and rename it to SCAN.EXE before running it.

    2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
    in Safe Mode with Networking, if need be:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    2b. Vista or Win7=> Run this scan instead:
    http://onecare.live.com/site/en-us/center/whatsnew.htm

    3. Now run a thorough check for hijackware, including posting requested logs
    in an appropriate forum, not here. DO NOT SKIP THIS STEP!!

    Checking for/Help with Hijackware:
    • http://mvps.org/winhelp2002/unwanted.htm
    • http://inetexplorer.mvps.org/tshoot.html
    • http://www.mvps.org/sramesh2k/Malware_Defence.htm
    • http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Chances are you will need to seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://www.spywarewarrior.com/viewforum.php?f=5,
    http://www.dslreports.com/forum/cleanup,
    http://www.bluetack.co.uk/forums/index.php,
    http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


    syule wrote:
    > I have an HP running windows XP Pro with Service Pack 2.
    >
    > This may be aprtofa malware episode but I am not able to get far enough to
    > find out for certain, every time I try to start an application I get the
    > window popping up asking me to choose the program I want to use to open
    > the
    > file.
    >
    > The only applications that appear to work are explorer.exe and
    > outlook.exe.
    >
    > Any suggestions would be appreciated.
     
  4. syule

    syule Flightless Bird

    File assiociation fix got me on the road to recovery, let me get anitmalware
    on and working, now everything is fine.

    Thanks so much for the assistance.

    "Alan Edwards" wrote:

    > If it is only shortcuts to applications, then get the LNK fix here:
    > XP File Association Fixes-Doug Knox:
    > http://www.dougknox.com/xp/file_assoc.htm
    >
    > You may or may not need the EXE fix as well.
    >
    > ....Alan
    > --
    > Alan Edwards, MS MVP Windows - Internet Explorer
    > http://dts-l.com/index.htm
    >
    >
    > On Tue, 2 Mar 2010 18:15:01 -0800, in
    > microsoft.public.windowsxp.general, syule
    > <syule@discussions.microsoft.com> wrote:
    >
    > >I have an HP running windows XP Pro with Service Pack 2.
    > >
    > >This may be aprtofa malware episode but I am not able to get far enough to
    > >find out for certain, every time I try to start an application I get the
    > >window popping up asking me to choose the program I want to use to open the
    > >file.
    > >
    > >The only applications that appear to work are explorer.exe and outlook.exe.
    > >
    > >Any suggestions would be appreciated.

    > .
    >
     
  5. syule

    syule Flightless Bird

    Thanks for the assistance i will be sure to get the updates installed.

    "PA Bear [MS MVP]" wrote:

    > Why hasn't SP3 been installed by now? How many other updates are missing?
    >
    > There is a very good chance that you are seeing the effects of a hijackware
    > infection!
    >
    > NB: If you had no anti-virus application installed or the subscription had
    > expired *when the machine first got infected* and/or your subscription has
    > since expired and/or the machine's not been kept fully-patched at Windows
    > Update, don't waste your time with any of the below: Format & reinstall
    > Windows. A Repair Install will NOT help!
    >
    > Microsoft PCSafety provides home users (only) with no-charge support in
    > dealing with malware infections such as viruses, spyware (including unwanted
    > software), and adware.
    > https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
    >
    > Also available via the Consumer Security Support home page:
    > https://consumersecuritysupport.microsoft.com/
    >
    > Otherwise...
    >
    > 1. See if you can download/run the MSRT manually:
    > http://www.microsoft.com/security/malwareremove/default.mspx
    >
    > NB: Run the FULL scan, not the QUICK scan! You may need to download the
    > MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    > machine and rename it to SCAN.EXE before running it.
    >
    > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
    > in Safe Mode with Networking, if need be:
    > http://onecare.live.com/site/en-us/center/howsafe.htm
    >
    > 2b. Vista or Win7=> Run this scan instead:
    > http://onecare.live.com/site/en-us/center/whatsnew.htm
    >
    > 3. Now run a thorough check for hijackware, including posting requested logs
    > in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
    >
    > Checking for/Help with Hijackware:
    > • http://mvps.org/winhelp2002/unwanted.htm
    > • http://inetexplorer.mvps.org/tshoot.html
    > • http://www.mvps.org/sramesh2k/Malware_Defence.htm
    > • http://www.elephantboycomputers.com/page2.html#Removing_Malware
    >
    > **Chances are you will need to seek expert assistance in
    > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    > http://www.spywarewarrior.com/viewforum.php?f=5,
    > http://www.dslreports.com/forum/cleanup,
    > http://www.bluetack.co.uk/forums/index.php,
    > http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
    >
    > If these procedures look too complex - and there is no shame in admitting
    > this isn't your cup of tea - take the machine to a local, reputable and
    > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    >
    >
    > syule wrote:
    > > I have an HP running windows XP Pro with Service Pack 2.
    > >
    > > This may be aprtofa malware episode but I am not able to get far enough to
    > > find out for certain, every time I try to start an application I get the
    > > window popping up asking me to choose the program I want to use to open
    > > the
    > > file.
    > >
    > > The only applications that appear to work are explorer.exe and
    > > outlook.exe.
    > >
    > > Any suggestions would be appreciated.

    >
    > .
    >
     

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