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Anyone experienced with loading Trend Micro Client Server Security Agent?

Discussion in 'Windows XP' started by Mark A. Sam, Mar 11, 2010.

  1. Mark A. Sam

    Mark A. Sam Flightless Bird

    I know this is not on topic for this group, but I don't know where to go for
    help. The client's network guy ( a out of town contractor ) says he can't
    recall how to install the Trend Micro Client Server Security Agent. I have
    two new machines being held up from service because I won't put them online
    without it. He gave me instructions a while ago which was an html page on
    the server, but I can't recall the address and neither can he. I did an
    online search and got some info about a remote installation, but don't know
    how to access that app or an administration program for Trend Micro.

    Thanks for any help and God Bless,

    Mark A. Sam
     
  2. LD55ZRA

    LD55ZRA Flightless Bird

    Try this link:

    https://esupport.trendmicro.com/smb/pages/ClientServerSecurityforSMB.aspx#install

    hth

    "Mark A. Sam" <MarkASam@EmEssEn.Com> wrote in message
    news:-Oinc4mZwKHA.812@TK2MSFTNGP06.phx.gbl...
    >I know this is not on topic for this group, but I don't know where to go
    >for help. The client's network guy ( a out of town contractor ) says he
    >can't recall how to install the Trend Micro Client Server Security Agent.
    >I have two new machines being held up from service because I won't put them
    >online without it. He gave me instructions a while ago which was an html
    >page on the server, but I can't recall the address and neither can he. I
    >did an online search and got some info about a remote installation, but
    >don't know how to access that app or an administration program for Trend
    >Micro.
    >
    > Thanks for any help and God Bless,
    >
    > Mark A. Sam
    >
     
  3. Mark A. Sam

    Mark A. Sam Flightless Bird

    I was just on that page. It seems that I need to open a program called
    "Security Server", but don't know how.

    When I did it, I opened an internal html page, which led me to an install
    program. One of the links you gave me shows the syntax to do that , but I
    don't know the port number. If I could identify that page, I would be home
    free.


    "LD55ZRA" <LD55ZRA@discussions.microsoft.com> wrote in message
    news:hncfp4$5qi$1@speranza.aioe.org...
    > Try this link:
    >
    > https://esupport.trendmicro.com/smb/pages/ClientServerSecurityforSMB.aspx#install
    >
    > hth
    >
    > "Mark A. Sam" <MarkASam@EmEssEn.Com> wrote in message
    > news:-Oinc4mZwKHA.812@TK2MSFTNGP06.phx.gbl...
    >>I know this is not on topic for this group, but I don't know where to go
    >>for help. The client's network guy ( a out of town contractor ) says he
    >>can't recall how to install the Trend Micro Client Server Security Agent.
    >>I have two new machines being held up from service because I won't put
    >>them online without it. He gave me instructions a while ago which was an
    >>html page on the server, but I can't recall the address and neither can
    >>he. I did an online search and got some info about a remote installation,
    >>but don't know how to access that app or an administration program for
    >>Trend Micro.
    >>
    >> Thanks for any help and God Bless,
    >>
    >> Mark A. Sam
    >>

    >
    >
     
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Contact Trend Micro Support.

    PS: Your client needs a new "network guy" and you need to find
    better-informed clients (else your clients will end up blaming you for stuff
    over which you have no control).


    Mark A. Sam wrote:
    > I know this is not on topic for this group, but I don't know where to go
    > for
    > help. The client's network guy ( a out of town contractor ) says he can't
    > recall how to install the Trend Micro Client Server Security Agent. I
    > have
    > two new machines being held up from service because I won't put them
    > online
    > without it. He gave me instructions a while ago which was an html page on
    > the server, but I can't recall the address and neither can he. I did an
    > online search and got some info about a remote installation, but don't
    > know
    > how to access that app or an administration program for Trend Micro.
    >
    > Thanks for any help and God Bless,
    >
    > Mark A. Sam
     
  5. Mark A. Sam

    Mark A. Sam Flightless Bird

    I spent hours trying to figure this out, trying to decipher the various
    methods that Trend Micro presented. I finally figured out a simply method,
    so simple that I wonder they could trash all of their complicated methods
    for this:

    Open Windows Explorer on the target machine and enter

    \\ServerName\ofcscan\autopcc.exe

    Where ServerName is the network server where OfficeScan resides.
     

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