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another OGA question

Discussion in 'Microsoft Office' started by saypoint, Feb 23, 2010.

  1. saypoint

    saypoint Flightless Bird

    I bought a copy of Office 2007 Pro from an online seller who advertised it as
    a genuine, new copy. It came in a sealed box with the hologram CDs and
    installed with no problems using the product key in the box. After
    downloading updates, I started getting the "not genuine" message after
    reboots. The seller insists that this is a legitimate licensed product which
    was purchased from a Circuit City store that was going out of business, and
    that the messages I'm getting are due to some problem with the installation,
    not with the authenticity of the software.

    I can force him to refund my money by having my credit card company or
    paypal stop the payment, but I've seen some posts in various places
    describing cases where genuine software got this OGA fake warning. I want to
    give him the benefit of the doubt. How do I determine what the truth is?
     
  2. db

    db Flightless Bird

    might be your antivirus
    blocking the required
    scan of the program.

    have you tried this?

    http://tinyurl.com/y9gx8f4

    incidentally, temporarily
    disable your anti virus
    before doing the above.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "saypoint" <saypoint@discussions.microsoft.com> wrote in message news:484E45E1-B367-4C4B-8A58-62597ABBB2EE@microsoft.com...
    > I bought a copy of Office 2007 Pro from an online seller who advertised it as
    > a genuine, new copy. It came in a sealed box with the hologram CDs and
    > installed with no problems using the product key in the box. After
    > downloading updates, I started getting the "not genuine" message after
    > reboots. The seller insists that this is a legitimate licensed product which
    > was purchased from a Circuit City store that was going out of business, and
    > that the messages I'm getting are due to some problem with the installation,
    > not with the authenticity of the software.
    >
    > I can force him to refund my money by having my credit card company or
    > paypal stop the payment, but I've seen some posts in various places
    > describing cases where genuine software got this OGA fake warning. I want to
    > give him the benefit of the doubt. How do I determine what the truth is?
     
  3. db

    db Flightless Bird

    http://tinyurl.com/oga123

    I think the above is more
    appropriate for validating
    office.

    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces
    - Microsoft Partner
    - @hotmail.com
    ~~~~~~~~~~"share the nirvana" - dbZen

    >
    >


    "db" <databaseben at hotmail dot com> wrote in message news:F661C237-5524-4B7F-B30E-04E848A83B5A@microsoft.com...
    > might be your antivirus
    > blocking the required
    > scan of the program.
    >
    > have you tried this?
    >
    > http://tinyurl.com/y9gx8f4
    >
    > incidentally, temporarily
    > disable your anti virus
    > before doing the above.
    >
    > --
    >
    > db·´¯`·...¸><)))º>
    > DatabaseBen, Retired Professional
    > - Systems Analyst
    > - Database Developer
    > - Accountancy
    > - Veteran of the Armed Forces
    > - Microsoft Partner
    > - @hotmail.com
    > ~~~~~~~~~~"share the nirvana" - dbZen
    >
    >>
    >>

    >
    > "saypoint" <saypoint@discussions.microsoft.com> wrote in message news:484E45E1-B367-4C4B-8A58-62597ABBB2EE@microsoft.com...
    >> I bought a copy of Office 2007 Pro from an online seller who advertised it as
    >> a genuine, new copy. It came in a sealed box with the hologram CDs and
    >> installed with no problems using the product key in the box. After
    >> downloading updates, I started getting the "not genuine" message after
    >> reboots. The seller insists that this is a legitimate licensed product which
    >> was purchased from a Circuit City store that was going out of business, and
    >> that the messages I'm getting are due to some problem with the installation,
    >> not with the authenticity of the software.
    >>
    >> I can force him to refund my money by having my credit card company or
    >> paypal stop the payment, but I've seen some posts in various places
    >> describing cases where genuine software got this OGA fake warning. I want to
    >> give him the benefit of the doubt. How do I determine what the truth is?

    >
     

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