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After a few BSODs, Windows won't boot

Discussion in 'Windows XP' started by aaronrift, Aug 27, 2010.

  1. aaronrift

    aaronrift Flightless Bird

    First off, here's details/specs on my DELL laptop:

    Imageshack - dsc02931v.jpg
    Imageshack - dsc02932m.jpg
    Imageshack - dsc02933k.jpg

    My computer has been working fine for a few years now. A few weeks ago, I started getting this BSOD message once every several days. I would reboot the computer and everything would still be working:

    http://img638.imageshack.us/img638/5201/dsc02928b.jpg

    Today, I got the BSOD message. I was on the computer, left for a while, came back in and the message had popped up. Everytime the message popped up with during a random time so it wasn't a particular program I was using.

    Since this last BSOD message, Windows will not start up for me at all. After the brief screen with the DELL logo, it goes to a dark screen and nothing happens.

    I've tried starting Windows in safe mode but it stops at this screen:

    Imageshack - dsc02929z.jpg

    I ran a diagnostics test and everything passed:

    Imageshack - dsc02930x.jpg

    I wanted to try a Windows repair

    Repair XP

    But after the terms page, instead of going to a "setup can try to repair it" screen, it takes to me a screen where I have to delete a partition or install a 2nd Windows OS.

    So the question is what can I do next and what my options are? Is it possible to reinstall Windows without erasing my data? Any help here would be greatly appreciated. Thanks in advance!
     
  2. Randem

    Randem Flightless Bird

    Well, if you attempted a repair and Windows doen't give you the option to
    repair; you have a few options:

    1- Run a disk test on yor HD to make sure the HD is not damaged. A damaged
    HD will also cause BSOD's if the damage is in the right place.

    2 - If you can still boot, go to the cmd prompt and type sfc /scannow to
    attempt an inplace repair

    3 - Take your drive from your laptop to connect it to another computer via
    USB to do virus scans and such. You can also copy damaged files from your cd
    to the OS on your HD.




    --
    The Top Script Generator for Jordan Russell's Inno Setup -
    http://www.randem.com/innoscript.html
    Free Utilities and Code - http://www.randem.com/freesoftutil.html
    <undisclosed> wrote in message
    news:c913623cce2d7dba7a895a9fa0f85cf6@nntp-gateway.com...
    >
    > First off, here's details/specs on my DELL laptop:
    >
    > 'Imageshack - dsc02931v.jpg'
    > (http://img691.imageshack.us/i/dsc02931v.jpg/)
    > 'Imageshack - dsc02932m.jpg'
    > (http://img841.imageshack.us/i/dsc02932m.jpg/)
    > 'Imageshack - dsc02933k.jpg'
    > (http://img163.imageshack.us/i/dsc02933k.jpg/)
    >
    > My computer has been working fine for a few years now. A few weeks ago,
    > I started getting this BSOD message once every several days. I would
    > reboot the computer and everything would still be working:
    >
    > http://img638.imageshack.us/img638/5201/dsc02928b.jpg
    >
    > Today, I got the BSOD message. I was on the computer, left for a while,
    > came back in and the message had popped up. Everytime the message popped
    > up with during a random time so it wasn't a particular program I was
    > using.
    >
    > Since this last BSOD message, Windows will not start up for me at all.
    > After the brief screen with the DELL logo, it goes to a dark screen and
    > nothing happens.
    >
    > I've tried starting Windows in safe mode but it stops at this screen:
    >
    > 'Imageshack - dsc02929z.jpg'
    > (http://img265.imageshack.us/i/dsc02929z.jpg/)
    >
    > I ran a diagnostics test and everything passed:
    >
    > 'Imageshack - dsc02930x.jpg'
    > (http://img225.imageshack.us/i/dsc02930x.jpg/)
    >
    > I wanted to try a Windows repair
    >
    > 'Repair XP' (http://www.webtree.ca/windowsxp/repair_xp.htm)
    >
    > But after the terms page, instead of going to a "setup can try to
    > repair it" screen, it takes to me a screen where I have to delete a
    > partition or install a 2nd Windows OS.
    >
    > So the question is what can I do next and what my options are? Is it
    > possible to reinstall Windows without erasing my data? Any help here
    > would be greatly appreciated. Thanks in advance!
    >
    >
    > --
    > aaronrift
     
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Flightless Bird

    Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    http://aumha.org/a/stop.php#0xd1
    http://msdn.microsoft.com/en-us/library/ff560244(VS.85).aspx

    Is WinXP SP3 installed and is the computer fully patched at Windows Update?

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(nother) Norton or McAfee application ever been installed on the
    computer?

    Did a Norton or McAfee free-trial come preinstalled on the computer when you
    bought it? (Doesn't matter if you never used or Activated it.)

    • How to perform a repair installation of Windows XP if a later version
    of Internet Explorer is installed
    http://support.microsoft.com/kb/917964
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002

    undisclosed wrote:
    > First off, here's details/specs on my DELL laptop:
    >
    > 'Imageshack - dsc02931v.jpg'
    > (http://img691.imageshack.us/i/dsc02931v.jpg/)
    > 'Imageshack - dsc02932m.jpg'
    > (http://img841.imageshack.us/i/dsc02932m.jpg/)
    > 'Imageshack - dsc02933k.jpg'
    > (http://img163.imageshack.us/i/dsc02933k.jpg/)
    >
    > My computer has been working fine for a few years now. A few weeks ago,
    > I started getting this BSOD message once every several days. I would
    > reboot the computer and everything would still be working:
    >
    > http://img638.imageshack.us/img638/5201/dsc02928b.jpg
    >
    > Today, I got the BSOD message. I was on the computer, left for a while,
    > came back in and the message had popped up. Everytime the message popped
    > up with during a random time so it wasn't a particular program I was
    > using.
    >
    > Since this last BSOD message, Windows will not start up for me at all.
    > After the brief screen with the DELL logo, it goes to a dark screen and
    > nothing happens.
    >
    > I've tried starting Windows in safe mode but it stops at this screen:
    >
    > 'Imageshack - dsc02929z.jpg'
    > (http://img265.imageshack.us/i/dsc02929z.jpg/)
    >
    > I ran a diagnostics test and everything passed:
    >
    > 'Imageshack - dsc02930x.jpg'
    > (http://img225.imageshack.us/i/dsc02930x.jpg/)
    >
    > I wanted to try a Windows repair
    >
    > 'Repair XP' (http://www.webtree.ca/windowsxp/repair_xp.htm)
    >
    > But after the terms page, instead of going to a "setup can try to
    > repair it" screen, it takes to me a screen where I have to delete a
    > partition or install a 2nd Windows OS.
    >
    > So the question is what can I do next and what my options are? Is it
    > possible to reinstall Windows without erasing my data? Any help here
    > would be greatly appreciated. Thanks in advance!
     
  4. aaronrift

    aaronrift Flightless Bird

    Thanks for the help, the problem has been solved.

    Using the recovery console, I ran a chkdsk. It said it found and fixed errors.

    When I restarted the computer, I ended up getting this error message after the first DELL screen:

    Windows could not start because the following file is missing or corrupt

    "WINDOWS/SYSTEM32/CONFIG/SYSTEM"

    At this point, I went into the recovery console again. I entered

    cd \windows\system32\config

    ren system system.bad

    copy \windows\repair\system

    I restarted the computer and Windows started up again. I had all my old files, all I had to do at this point was installed the latest Service Pack and drivers. Everything is working fine now.
     

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