• Welcome to Tux Reports: Where Penguins Fly. We hope you find the topics varied, interesting, and worthy of your time. Please become a member and join in the discussions.

After a few BSODs, Windows won't boot

A

aaronrift

Flightless Bird
First off, here's details/specs on my DELL laptop:

Imageshack - dsc02931v.jpg
Imageshack - dsc02932m.jpg
Imageshack - dsc02933k.jpg

My computer has been working fine for a few years now. A few weeks ago, I started getting this BSOD message once every several days. I would reboot the computer and everything would still be working:

http://img638.imageshack.us/img638/5201/dsc02928b.jpg

Today, I got the BSOD message. I was on the computer, left for a while, came back in and the message had popped up. Everytime the message popped up with during a random time so it wasn't a particular program I was using.

Since this last BSOD message, Windows will not start up for me at all. After the brief screen with the DELL logo, it goes to a dark screen and nothing happens.

I've tried starting Windows in safe mode but it stops at this screen:

Imageshack - dsc02929z.jpg

I ran a diagnostics test and everything passed:

Imageshack - dsc02930x.jpg

I wanted to try a Windows repair

Repair XP

But after the terms page, instead of going to a "setup can try to repair it" screen, it takes to me a screen where I have to delete a partition or install a 2nd Windows OS.

So the question is what can I do next and what my options are? Is it possible to reinstall Windows without erasing my data? Any help here would be greatly appreciated. Thanks in advance!
 
R

Randem

Flightless Bird
Well, if you attempted a repair and Windows doen't give you the option to
repair; you have a few options:

1- Run a disk test on yor HD to make sure the HD is not damaged. A damaged
HD will also cause BSOD's if the damage is in the right place.

2 - If you can still boot, go to the cmd prompt and type sfc /scannow to
attempt an inplace repair

3 - Take your drive from your laptop to connect it to another computer via
USB to do virus scans and such. You can also copy damaged files from your cd
to the OS on your HD.




--
The Top Script Generator for Jordan Russell's Inno Setup -
http://www.randem.com/innoscript.html
Free Utilities and Code - http://www.randem.com/freesoftutil.html
<undisclosed> wrote in message
news:c913623cce2d7dba7a895a9fa0f85cf6@nntp-gateway.com...
>
> First off, here's details/specs on my DELL laptop:
>
> 'Imageshack - dsc02931v.jpg'
> (http://img691.imageshack.us/i/dsc02931v.jpg/)
> 'Imageshack - dsc02932m.jpg'
> (http://img841.imageshack.us/i/dsc02932m.jpg/)
> 'Imageshack - dsc02933k.jpg'
> (http://img163.imageshack.us/i/dsc02933k.jpg/)
>
> My computer has been working fine for a few years now. A few weeks ago,
> I started getting this BSOD message once every several days. I would
> reboot the computer and everything would still be working:
>
> http://img638.imageshack.us/img638/5201/dsc02928b.jpg
>
> Today, I got the BSOD message. I was on the computer, left for a while,
> came back in and the message had popped up. Everytime the message popped
> up with during a random time so it wasn't a particular program I was
> using.
>
> Since this last BSOD message, Windows will not start up for me at all.
> After the brief screen with the DELL logo, it goes to a dark screen and
> nothing happens.
>
> I've tried starting Windows in safe mode but it stops at this screen:
>
> 'Imageshack - dsc02929z.jpg'
> (http://img265.imageshack.us/i/dsc02929z.jpg/)
>
> I ran a diagnostics test and everything passed:
>
> 'Imageshack - dsc02930x.jpg'
> (http://img225.imageshack.us/i/dsc02930x.jpg/)
>
> I wanted to try a Windows repair
>
> 'Repair XP' (http://www.webtree.ca/windowsxp/repair_xp.htm)
>
> But after the terms page, instead of going to a "setup can try to
> repair it" screen, it takes to me a screen where I have to delete a
> partition or install a 2nd Windows OS.
>
> So the question is what can I do next and what my options are? Is it
> possible to reinstall Windows without erasing my data? Any help here
> would be greatly appreciated. Thanks in advance!
>
>
> --
> aaronrift
 
P

PA Bear [MS MVP]

Flightless Bird
Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
http://aumha.org/a/stop.php#0xd1
http://msdn.microsoft.com/en-us/library/ff560244(VS.85).aspx

Is WinXP SP3 installed and is the computer fully patched at Windows Update?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(nother) Norton or McAfee application ever been installed on the
computer?

Did a Norton or McAfee free-trial come preinstalled on the computer when you
bought it? (Doesn't matter if you never used or Activated it.)

• How to perform a repair installation of Windows XP if a later version
of Internet Explorer is installed
http://support.microsoft.com/kb/917964
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

undisclosed wrote:
> First off, here's details/specs on my DELL laptop:
>
> 'Imageshack - dsc02931v.jpg'
> (http://img691.imageshack.us/i/dsc02931v.jpg/)
> 'Imageshack - dsc02932m.jpg'
> (http://img841.imageshack.us/i/dsc02932m.jpg/)
> 'Imageshack - dsc02933k.jpg'
> (http://img163.imageshack.us/i/dsc02933k.jpg/)
>
> My computer has been working fine for a few years now. A few weeks ago,
> I started getting this BSOD message once every several days. I would
> reboot the computer and everything would still be working:
>
> http://img638.imageshack.us/img638/5201/dsc02928b.jpg
>
> Today, I got the BSOD message. I was on the computer, left for a while,
> came back in and the message had popped up. Everytime the message popped
> up with during a random time so it wasn't a particular program I was
> using.
>
> Since this last BSOD message, Windows will not start up for me at all.
> After the brief screen with the DELL logo, it goes to a dark screen and
> nothing happens.
>
> I've tried starting Windows in safe mode but it stops at this screen:
>
> 'Imageshack - dsc02929z.jpg'
> (http://img265.imageshack.us/i/dsc02929z.jpg/)
>
> I ran a diagnostics test and everything passed:
>
> 'Imageshack - dsc02930x.jpg'
> (http://img225.imageshack.us/i/dsc02930x.jpg/)
>
> I wanted to try a Windows repair
>
> 'Repair XP' (http://www.webtree.ca/windowsxp/repair_xp.htm)
>
> But after the terms page, instead of going to a "setup can try to
> repair it" screen, it takes to me a screen where I have to delete a
> partition or install a 2nd Windows OS.
>
> So the question is what can I do next and what my options are? Is it
> possible to reinstall Windows without erasing my data? Any help here
> would be greatly appreciated. Thanks in advance!
 
A

aaronrift

Flightless Bird
Thanks for the help, the problem has been solved.

Using the recovery console, I ran a chkdsk. It said it found and fixed errors.

When I restarted the computer, I ended up getting this error message after the first DELL screen:

Windows could not start because the following file is missing or corrupt

"WINDOWS/SYSTEM32/CONFIG/SYSTEM"

At this point, I went into the recovery console again. I entered

cd \windows\system32\config

ren system system.bad

copy \windows\repair\system

I restarted the computer and Windows started up again. I had all my old files, all I had to do at this point was installed the latest Service Pack and drivers. Everything is working fine now.
 
Top