Acer Aspire One 532 - continually losing date / time settings = alemon?

[CJB]

Just recently my brand new Acer Aspire One 532 has been playing up.
Damn it - I've only had it for two weeks. It came with W7 and IE8 (the
latter with 'protected' mode set to 'Off').

However just recently IE has been alerting me to out of date
certificates for Yahoo Mail, eBay.co.uk, and Google, and warning me
not to browse them.

Checking the details of these certs. has proven that they are valid
and are current with respective expiry dates well into the future.

However the warnings are a pain with the URLs in the address field
highlighted in red.

My main Toshiba Qosmio G30 laptop has never ever had this problem.

Apparently the cause of these warnings is due to the date / time
settings for the Acer continually reverting back to a default of Jan 1
2009. In fact every time I close the damn thing down and then reboot
it it loses the settings; hence IE thinking that all the websites I
browse have out-of-date (in the future?) certificates.

There is a web site that should resync the date / time settings but
this does not appear not appear to be working. This is at
time.windows.com

I now have to reset the date and time manually to BST everytime I use
the damn thing, and then when I shut the notebook down again I know
that it will lose the settings.

My Qosmio never had this problem - but then it is running XP. Maybe
its W7 that's causing the problem? Yet another reason to curse MS's
crappy operating systems?

Anyway please can someone advise about fixing the date / time settings
so's they don't keep reverting back to default, 'cos really this issue
should not be a problem with a new piece of kit. BTW someone mentioned
checking / changing the BIOS settings - but my reaction to that is
that as a paying customer I should not even be having to think of
doing that, and in any case I don't know how to.

Many thanks - Chris B.

 

[Bert Hyman]

Re: Acer Aspire One 532 - continually losing date / time settings = a lemon?

In
news:414a5309-df70-4ea3-a9c5-0da91a8094e8@x12g2000yqx.googlegroups.com
CJB <chrisjbrady@gmail.com> wrote:

> BTW someone mentioned checking / changing the BIOS settings - but my
> reaction to that is that as a paying customer I should not even be
> having to think of doing that, and in any case I don't know how to.

If it's really "brand new" and still under warranty and you don't want
to try to fix the problem yourself, return it for repair or replacement.

There's a replaceable battery on the motherboard which allows the PC to
retain BIOS settings and keep the clock running when it's shut down.
Losing the clock is often the first symptom of a bad battery. They
usually last for years, but maybe yours is defective. Or, maybe it's
something else entirely.

--
Bert Hyman St. Paul, MN bert@iphouse.com

 

[CJB]

On Apr 5, 61 pm, Bert Hyman <b...@iphouse.com> wrote:
> Innews:414a5309-df70-4ea3-a9c5-0da91a8094e8@x12g2000yqx.googlegroups.com
>
> CJB <chrisjbr...@gmail.com> wrote:
> > BTW someone mentioned checking / changing the BIOS settings - but my
> > reaction to that is that as a paying customer I should not even be
> > having to think of doing that, and in any case I don't know how to.
>
> If it's really "brand new" and still under warranty and you don't want
> to try to fix the problem yourself, return it for repair or replacement.
>
> There's a replaceable battery on the motherboard which allows the PC to
> retain BIOS settings and keep the clock running when it's shut down.
> Losing the clock is often the first symptom of a bad battery. They
> usually last for years, but maybe yours is defective. Or, maybe it's
> something else entirely.
>
> --
> Bert Hyman      St. Paul, MN    b...@iphouse.com

Thank you very much for rersponding so quickly. That's how I
understand the situation. But I'm not competant to check the BIOS or
its battery let alone do anything else. So on Tuesday its back to the
shop. But since I've loaded a number of apps. onto the thing I know
that they (John Lewis) will insist on a repair not a replacement, even
though its under guarantee and also that I have (UK) consumer
protection rights. Anyway thank again. Chris B.

 

[Barry Watzman]

Re: Acer Aspire One 532 - continually losing date / time settings= a lemon?

This is usually caused by a bad battery inside the laptop (it's not the
main battery and it's not user replaceable). Send it back to Acer for
service. It's under Warranty.


CJB wrote:
> Just recently my brand new Acer Aspire One 532 has been playing up.
> Damn it - I've only had it for two weeks. It came with W7 and IE8 (the
> latter with 'protected' mode set to 'Off').
>
> However just recently IE has been alerting me to out of date
> certificates for Yahoo Mail, eBay.co.uk, and Google, and warning me
> not to browse them.
>
> Checking the details of these certs. has proven that they are valid
> and are current with respective expiry dates well into the future.
>
> However the warnings are a pain with the URLs in the address field
> highlighted in red.
>
> My main Toshiba Qosmio G30 laptop has never ever had this problem.
>
> Apparently the cause of these warnings is due to the date / time
> settings for the Acer continually reverting back to a default of Jan 1
> 2009. In fact every time I close the damn thing down and then reboot
> it it loses the settings; hence IE thinking that all the websites I
> browse have out-of-date (in the future?) certificates.
>
> There is a web site that should resync the date / time settings but
> this does not appear not appear to be working. This is at
> time.windows.com
>
> I now have to reset the date and time manually to BST everytime I use
> the damn thing, and then when I shut the notebook down again I know
> that it will lose the settings.
>
> My Qosmio never had this problem - but then it is running XP. Maybe
> its W7 that's causing the problem? Yet another reason to curse MS's
> crappy operating systems?
>
> Anyway please can someone advise about fixing the date / time settings
> so's they don't keep reverting back to default, 'cos really this issue
> should not be a problem with a new piece of kit. BTW someone mentioned
> checking / changing the BIOS settings - but my reaction to that is
> that as a paying customer I should not even be having to think of
> doing that, and in any case I don't know how to.
>
> Many thanks - Chris B.

 

[Barry Watzman]

Re: Acer Aspire One 532 - continually losing date / time settings= a lemon?

Re: "There's a replaceable battery ..."

When I was inside my Acer Aspire One (different model, however), the
battery was soldered to the motherboard, AND the motherboard had to be
removed because it was on the bottom of the motherboard.

Bert Hyman wrote:
> In
> news:414a5309-df70-4ea3-a9c5-0da91a8094e8@x12g2000yqx.googlegroups.com
> CJB <chrisjbrady@gmail.com> wrote:
>
>> BTW someone mentioned checking / changing the BIOS settings - but my
>> reaction to that is that as a paying customer I should not even be
>> having to think of doing that, and in any case I don't know how to.
>
> If it's really "brand new" and still under warranty and you don't want
> to try to fix the problem yourself, return it for repair or replacement.
>
> There's a replaceable battery on the motherboard which allows the PC to
> retain BIOS settings and keep the clock running when it's shut down.
> Losing the clock is often the first symptom of a bad battery. They
> usually last for years, but maybe yours is defective. Or, maybe it's
> something else entirely.
>

 

[CJB]

On Apr 6, 3:53 am, Barry Watzman <WatzmanNOS...@neo.rr.com> wrote:
> Re: "There's a replaceable battery ..."
>
> When I was inside my Acer Aspire One (different model, however), the
> battery was soldered to the motherboard, AND the motherboard had to be
> removed because it was on the bottom of the motherboard.
>
>
>
> Bert Hyman wrote:
> > In
> >news:414a5309-df70-4ea3-a9c5-0da91a8094e8@x12g2000yqx.googlegroups.com
> > CJB <chrisjbr...@gmail.com> wrote:
>
> >> BTW someone mentioned checking / changing the BIOS settings - but my
> >> reaction to that is that as a paying customer I should not even be
> >> having to think of doing that, and in any case I don't know how to.
>
> > If it's really "brand new" and still under warranty and you don't want
> > to try to fix the problem yourself, return it for repair or replacement..
>
> > There's a replaceable battery on the motherboard which allows the PC to
> > retain BIOS settings and keep the clock running when it's shut down.
> > Losing the clock is often the first symptom of a bad battery. They
> > usually last for years, but maybe yours is defective. Or, maybe it's
> > something else entirely.- Hide quoted text -
>
> - Show quoted text -

Yup - thanks for the info. It seems that this is the cause, affect
and unfortunately solution.

I've spent days and numerous downloads getting the s/w apps I need
installed and working.

Now the damn thng has to go back. But since it is under warranty does
it have to go back and get repaired. Would not be happy with that. Or
can I insist on a replacement?

Chris B.

 

[Barry Watzman]

Re: Acer Aspire One 532 - continually losing date / time settings= a lemon?

I would consider returning it without the hard drive if the drive is
removable without disassembly. Most laptop makers (not all) will allow
that.

It's not a given that it won't be repaired but you are making too much
out of the difference between getting your unit repaired vs. swapped.


CJB wrote:

>
> Now the damn thng has to go back. But since it is under warranty does
> it have to go back and get repaired. Would not be happy with that. Or
> can I insist on a replacement?
>
> Chris B.